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Last modified by Erik Bakker on 2024/08/23 12:08
From version 15.1
edited by Erik Bakker
on 2023/01/20 13:26
Change comment: There is no comment for this version
To version 16.2
edited by Eva Torken
on 2023/04/19 15:56
Change comment: There is no comment for this version

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1 -XWiki.ebakker
1 +XWiki.etorken
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28 28  
29 29  === 3.1 Questions ===
30 30  
31 -The eMagiz Q&A section is a specific area where all eMagiz users come together to help each other with questions and answers in using the eMagiz platform. The primary focus is on getting answers to questions around how to use & model the integrations in eMagiz. Or on how to interpret specific log entries in the Manage phase
31 +The eMagiz Q&A section is a specific area where all eMagiz users come together to help each other with questions and answers in using the eMagiz platform. The primary focus is on getting answers to questions around how to use & model the integrations in eMagiz or on how to interpret specific log entries in the Manage phase.
32 32  
33 33  ==== 3.1.1 Moderation of the forum - we need you! ====
34 34  
35 -The eMagiz Expert Services team moderates the forum, and in a sense, the eMagiz team will try to respond promptly to your question. In essence, we all share the responsibility to create a valuable forum for everyone that helps users. So please don't hesitate to answer questions from other users. The Q&A Forum doesn't have any Support functionalities or replace that function. We hope this forum will be of value to you.
35 +The eMagiz Expert Services team moderates the forum, and in a sense, the eMagiz team will try to respond promptly to your question. In essence, we all share the responsibility to create a valuable forum for everyone that helps users. So, please don't hesitate to answer questions from other users. The Q&A Forum doesn't have any Support functionalities or replace that function. We hope this forum will be of value to you.
36 36  
37 37  ==== 3.1.2 How to use the forum ====
38 38  
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79 79  
80 80  [[image:Main.Images.Microlearning.WebHome@crashcourse-platform-community-management--community-icon.jpg]]
81 81  
82 -== 4. Assignment==
82 +== 4. Key takeaways ==
83 83  
84 -There is no assignment linked to this microlearning, as this is a more theoretical microlearning.
85 -
86 -== 5. Key takeaways ==
87 -
88 88  Community management is about:
89 89  * Where can I post my questions?
90 90  * Where can I register my incidents?
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93 93  * The eMagiz team is dedicated to responding to questions within the same business day
94 94  * The eMagiz team is continuously evaluating your feedback and tries its best to resolve issues at our discretion
95 95  
96 -== 6. Suggested Additional Readings ==
92 +== 5. Suggested Additional Readings ==
97 97  
98 98  If you are interested in this topic and want more information, please read the help text provided by eMagiz.
99 -
100 -== 7. Silent demonstration video ==
101 -
102 -There is no demonstration video for this microlearning.)))
95 +)))
103 103  ((({{toc/}}))){{/container}}
104 104  {{/container}}