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Changes for page Assistance Needed

Last modified by Erik Bakker on 2024/08/23 12:08
From version 21.1
edited by Erik Bakker
on 2024/07/29 08:11
Change comment: There is no comment for this version
To version 23.1
edited by Erik Bakker
on 2024/07/29 08:12
Change comment: There is no comment for this version

Summary

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... ... @@ -35,7 +35,7 @@
35 35  You can ask a question by clicking the **Add Question** button.
36 36  
37 37  * *Answer question*
38 -Anyone can answer questions via the "Add Answer" button. Someone from the Expert Services team will likely reply to your question with an answer.
38 +Anyone can answer questions via the **Add Answer** button. Someone from the Expert Services team will likely reply to your question with an answer.
39 39  
40 40  * *Accept Solution*
41 41  Once an answer has been used to solve the questions, it can be accepted. This will help other users understand whether the answer was valuable and satisfactory.
... ... @@ -58,9 +58,9 @@
58 58  
59 59  These kinds of incidents can be registered at [[the Support Portal>>https://support.emagiz.com/||target="blank"]] and are handled by the eMagiz Support team.
60 60  
61 -{{info}}Requirements to do so are.
61 +{{info}}To register an incident the following criteria apply.
62 62  
63 -*You need to register as a user of the Support Portal.
63 +* You need to register as a user of the Support Portal.
64 64  * When starting with eMagiz, one or more users are registered in the Support Portal.
65 65  * These users are allowed to register tickets.
66 66  * Specific guidance on which tickets should be registered is located in the Portal itself.{{/info}}