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Changes for page Customize Queue Alerting

Last modified by Danniar Firdausy on 2024/09/04 15:45
From version 43.35
edited by Danniar Firdausy
on 2024/07/23 09:26
Change comment: There is no comment for this version
To version 43.45
edited by Danniar Firdausy
on 2024/07/23 11:58
Change comment: There is no comment for this version

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42 42  
43 43   * **Inactivity check**
44 44   [[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-inactivity-check.png]]
45 -This trigger checks whether a particular queue receives at least one message regularly or within a specified duration that users configure.
45 +This trigger checks whether a particular queue receives at least one message regularly or within a specified duration that you can configure. With this trigger, you specify whether you want to 'always' have the check running everyday or only during a specified time range.
46 +In the example above, the trigger will check the queue on Monday until Friday starting from 9 am until 5 pm (due to the duration of 8 hours) and if there is no message being produced to this queue every 4 hours (i.e., no message until 1 pm) then send an alert. However, if the queue receives a message before that 4 hours, e.g., at 11 am, then the timer will reset again for another 4 hours from 11 am that will check until 4 pm before it raises an alert if there is no more incoming message.
46 46  
47 47   * **Periodic activity check**
48 48   [[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-periodic-activity-check.png]]