Changes for page Customize Queue Alerting
Last modified by Danniar Firdausy on 2024/09/04 15:45
From version 43.53
edited by Danniar Firdausy
on 2024/07/23 12:02
on 2024/07/23 12:02
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To version 43.55
edited by Danniar Firdausy
on 2024/07/23 12:04
on 2024/07/23 12:04
Change comment:
There is no comment for this version
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... ... @@ -43,9 +43,9 @@ 43 43 * **Inactivity check** 44 44 [[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-inactivity-check.png]] 45 45 This trigger checks whether a particular queue receives at least one message regularly or within a specified duration that you can configure. With this trigger, you specify whether you want to 'always' have the check running everyday or only during a specified time range. 46 -** If you select the "Always" option, the nthenext thing you needto configureisthe Expect a message everya certainperiodof time. Thiscanbeuseful if you want to be notified when your queue has not received at least one message within a day or moredays.47 -** If you select the "During time range" option, you can se lectinwhichdays of the weekthe trigger will evaluate and startingfrom whattimeof thoseselecteddays itwill startevaluating.Withthis,you will need to specifyfor how long isthe durationthatthe trigger willbeevaluating as wellaseveryhowoften within that duration that the queue expectsat leastamessage. Note thatwiththis option, the "Expect a message every"configurationrequireshatit shouldfitat least2timesoccurances in the duration.This also means that if the queue receives a message before the end of theconfigured"Expect a message every"timeframe, thenthe timer will resetwithout waiting for the end of that timeframe.48 -** In the example above, the trigger willcheckthequeue onMondayuntilFridaystarting from9 amuntil5 pm(due to the durationof 8 hours) andif thereisnomessagebeing produced to this queue every 4 hours(i.e.,no messageuntil1 pm) then sendanalert. However, ifthe queue receivesa messagebefore that 4 hours,e.g.,at 11 am, then the timerwillreset againfor another4hoursfrom 11 am thatwillcheckuntil4pmbefore itraisesan alert ifthereisno moreincoming message.46 +** If you select the "Always" option, the next step is to configure the "Expect a message every" period. This is useful if you want to be notified when your queue has not received at least one message within a specified time frame, such as a day or more. 47 +** If you select the "During time range" option, you can specify the days of the week and the starting time for the trigger to evaluate the queue. You will also need to specify the duration for which the trigger will evaluate and how frequently within that duration the queue should expect at least one message. Note that the "Expect a message every" setting must allow for at least two occurrences within the specified duration. If the queue receives a message before the end of the "Expect a message every" period, the timer will reset. 48 +** In the example above, the trigger is set to evaluate from Monday to Friday, 9 am to 5 pm, and expects a message every 4 hours, an alert will be sent if no message is received by 1 pm. However, if a message is received at 11 am, then the timer resets, and the next check will be at 3 pm. If no message is received by then, an alert will be sent. 49 49 50 50 * **Periodic activity check** 51 51 [[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-periodic-activity-check.png]]