Changes for page Customize Queue Alerting

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43	43	* **Inactivity check**
44	44	[[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-inactivity-check.png]]
45	45	This trigger checks whether a particular queue receives at least one message regularly or within a specified duration that you can configure. With this trigger, you specify whether you want to 'always' have the check running everyday or only during a specified time range.
46		-** If you select the "Always" option, then the next thing you need to configure is the Expect a message every a certain period of time. This can be useful if you want to be notified when your queue has not received at least one message within a day or more days.
47		-** If you select the "During time range" option, you can select in which days of the week the trigger will evaluate and starting from what time of those selected days it will start evaluating. With this, you will need to specify for how long is the duration that the trigger will be evaluating as well as every how often within that duration that the queue expects at least a message. Note that with this option, the "Expect a message every" configuration requires that it should fit at least 2 times occurances in the duration. This also means that if the queue receives a message before the end of the configured "Expect a message every" timeframe, then the timer will reset without waiting for the end of that timeframe.
48		-** In the example above, the trigger will check the queue on Monday until Friday starting from 9 am until 5 pm (due to the duration of 8 hours) and if there is no message being produced to this queue every 4 hours (i.e., no message until 1 pm) then send an alert. However, if the queue receives a message before that 4 hours, e.g., at 11 am, then the timer will reset again for another 4 hours from 11 am that will check until 4 pm before it raises an alert if there is no more incoming message.
	46	+** If you select the "Always" option, the next step is to configure the "Expect a message every" period. This is useful if you want to be notified when your queue has not received at least one message within a specified time frame, such as a day or more.
	47	+** If you select the "During time range" option, you can specify the days of the week and the starting time for the trigger to evaluate the queue. You will also need to specify the duration for which the trigger will evaluate and how frequently within that duration the queue should expect at least one message. Note that the "Expect a message every" setting must allow for at least two occurrences within the specified duration. If the queue receives a message before the end of the "Expect a message every" period, the timer will reset.
	48	+** In the example above, the trigger is set to evaluate from Monday to Friday, 9 am to 5 pm, and expects a message every four hours, an alert will be sent if no message is received by 1 pm. However, if a message is received at 11 am, then the timer resets, and the next check will be at 3 pm. If no message is received by then, an alert will be sent. Consequently, due to the configuration of expects a message every four hours, and considering that there are only two hours left until the configured 5 PM, the trigger for the remaining two hours will not be executed.
49	49
50	50	* **Periodic activity check**
51	51	[[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-periodic-activity-check.png]]