Changes for page Customize Queue Alerting

Last modified by Danniar Firdausy on 2024/09/04 15:45

From version 43.71
edited by Danniar Firdausy
on 2024/07/23 16:04
Change comment: There is no comment for this version
To version 43.73
edited by Danniar Firdausy
on 2024/07/23 16:25
Change comment: There is no comment for this version

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50 50   * **Periodic activity check**
51 51   [[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-periodic-activity-check.png]]
52 -This trigger checks whether at least the specified number of messages is received during the specified interval. If you enable this trigger, you must also specify the days of the week, the starting time, and the duration for the trigger to evaluate the queue. Additionally, you need to specify the minimum number of messages the queue is expected to receive. If this number is not reached, an alert will be generated. Unlike the Inactivity check, this Periodic Activity check evaluates only at the end of each interval and does not reset the timer when the minimum number of messages is reached during the interval. This means that this trigger will not produce more than one alert per day. Similar to the others, you can also specify the instructions to be included in email notifications sent to recipients and in the alert message displayed in Manage->Alerting->Alerts.
52 +This trigger checks whether at least the specified number of messages is received during the specified interval. Similar to the others, you can also specify the instructions to be included in email notifications sent to recipients and in the alert message displayed in Manage->Alerting->Alerts.
53 +** If you enable this trigger, you must also specify the days of the week, the starting time, and the duration for the trigger to evaluate the queue. Additionally, you need to specify the minimum number of messages the queue is expected to receive. If this number is not reached, an alert will be generated.
54 +** Unlike the Inactivity check, this Periodic Activity check evaluates only at the end of each interval and does not reset the timer when the minimum number of messages is reached during the interval. This means that this trigger will not produce more than one alert per day.
53 53  ** In the example above, the trigger is set to evaluate from Monday to Friday, from 9:00 to 8:45 in the following morning, and expects a minimum of 100 messages within each interval. If the 100 messages are not received by that 8:45 in the next morning, an alert will be sent. Alternatively, if the 100 messages are reached, no alert will be generated for that interval, and the next check will start again at 9:00. For intervals starting on Friday, the next check will begin at 9:00 AM on Monday, as Saturday and Sunday are not included.
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57 +Upon saving, these custom values will apply immediately, putting the new check into effect. Additionally, you will notice that the "Settings" status of the queue trigger you just customized has changed from "Default" to "Custom".
58 +
56 56  === 3.3 Customize Default Values ===
57 57  
58 -Next to that, you can also customize the default values of your queue triggers to better suit the requirements of each environment of your model, as well as modify the trigger conditions and thresholds for each queue. To customize the default values that eMagiz has configured by default, you can click the "Configure defaults" button on top of this list. You will see
61 +Next to customize the trigger conditions and thresholds for each queue, you can also modify the default values for all of your queue triggers. Changes to the default values will only apply to queue triggers that are set to use the default values, and not to those you have already customized. To modify the default values configured by eMagiz, you can click the "Configure defaults" button at the top of the queue trigger list. Here, you will get a pop-up page quite resembling to the one when you customize the triggers for individual queues.
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60 -The "Configure defaults" button above the list of these queue triggers (or "View defaults" depending if your account does not have the edit rights on Manage) to customize the default values of your queue triggers
61 -
62 62  [[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-consumers-check-queue-load-check.png]]
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