Changes for page Customize Queue Alerting

Last modified by Danniar Firdausy on 2024/09/04 15:45

From version 43.76
edited by Danniar Firdausy
on 2024/07/23 16:31
Change comment: There is no comment for this version
To version 43.77
edited by Danniar Firdausy
on 2024/07/23 16:32
Change comment: There is no comment for this version

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55 55  ** In the example above, the trigger is set to evaluate from Monday to Friday, from 9:00 to 8:45 in the following morning, and expects a minimum of 100 messages within each interval. If the 100 messages are not received by that 8:45 in the next morning, an alert will be sent. Alternatively, if the 100 messages are reached, no alert will be generated for that interval, and the next check will start again at 9:00. For intervals starting on Friday, the next check will begin at 9:00 AM on Monday, as Saturday and Sunday are not included.
56 56  
57 57  Upon saving, these custom values will apply immediately, putting the new check into effect. Additionally, you will notice that the "Settings" status of the queue trigger you just customized has changed from "Default" to "Custom".
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59 59  === 3.3 Customize Default Values ===
60 60  
61 61  Next to customize the trigger conditions and thresholds for each queue, you can also modify the default values for all of your queue triggers. Changes to the default values will only apply to queue triggers that are set to use the default values, and not to those you have already customized. To modify the default values configured by eMagiz, you can click the "Configure defaults" button at the top of the queue trigger list.