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Changes for page Customize Queue Alerting

Last modified by Danniar Firdausy on 2024/09/04 15:45
From version 51.1
edited by Erik Bakker
on 2024/07/25 09:14
Change comment: There is no comment for this version
To version 52.1
edited by Erik Bakker
on 2024/07/25 09:31
Change comment: There is no comment for this version

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53 53   * **Periodic activity check**
54 54   [[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-periodic-activity-check.png]]
55 55  This trigger checks whether at least the specified number of messages is received during the specified interval. Similar to the others, you can also specify the instructions to be included in email notifications sent to recipients and in the alert message displayed in Manage->Alerting->Alerts.
56 -** If you enable this trigger, you must also specify the days of the week, the starting time, and the duration for the trigger to evaluate the queue. Additionally, you need to specify the minimum number of messages the queue is expected to receive. If this number is not reached, an alert will be generated.
57 -** Unlike the Inactivity check, this Periodic Activity check evaluates only at the end of each interval and does not reset the timer when the minimum number of messages is reached during the interval. This means that this trigger will not produce more than one alert per day.
56 +** If you enable this trigger, you must also specify the days of the week, the starting time, and the duration for the trigger to evaluate the queue. Additionally, you need to specify the minimum number of messages the queue is expected to receive. If this number is **not** reached, an alert will be generated.
57 +** Unlike the Inactivity check, this Periodic Activity check evaluates only at **the end of each interval** and does **not** reset the timer when the minimum number of messages is reached during the interval. This means that this trigger will not produce more than one alert per day.
58 58  ** In the example above, the trigger is set to evaluate from Monday to Friday, from 9:00 to 8:45 in the following morning, and expects a minimum of 100 messages within each interval. If the 100 messages are not received by that 8:45 in the next morning, an alert will be sent. Alternatively, if the 100 messages are reached, no alert will be generated for that interval, and the next check will start again at 9:00. For intervals starting on Friday, the next check will begin at 9:00 AM on Monday, as Saturday and Sunday are not included.
59 59  
60 60  Upon saving, these custom values will apply immediately, putting the new check into effect. Additionally, you will notice that the "Settings" status of the queue trigger you just customized has changed from "Default" to "Custom".