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Changes for page Customize Queue Alerting

Last modified by Danniar Firdausy on 2024/09/04 15:45
From version 56.2
edited by Danniar Firdausy
on 2024/07/25 12:28
Change comment: There is no comment for this version
To version 56.4
edited by Danniar Firdausy
on 2024/07/25 12:29
Change comment: There is no comment for this version

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43 43  [[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-queue-load-check.png]]
44 44  
45 45  {{info}}This trigger checks how many messages are produced on a particular queue and not yet retrieved by any consumers over the last ten minutes. It evaluates whether the number of messages on the queue is below the specified threshold. If the number of messages is consistently **greater** than the "Max messages queued" value for a period of ten minutes, an alert is generated. You can customize this threshold as needed. Additionally, you can specify the instructions to be included in email notifications sent to recipients and in the alert message displayed in the Manage->Alerting->Alerts. It is important to note that if high bursts of messages occur regularly (e.g., during nightly batch processing, 1000 messages are expected to be produced to a certain queue), then setting a higher threshold (e.g., 1000 Max messages queued) can prevent false-positive alerts caused by the default configuration.{{/info}}
46 -
46 +
47 47  * **Inactivity check**
48 48  [[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-inactivity-check.png]]
49 49  
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52 52  ** If you select the "During time range" option, you can specify the days of the week and the starting time for the trigger to evaluate the queue. You will also need to specify the duration for which the trigger will evaluate and how frequently within that duration the queue should expect at least one message. Note that the "Expect a message every" setting must allow for at least two occurrences within the specified duration. If the queue receives a message before the end of the "Expect a message every" period, the timer will reset. This means that this trigger can produce two or more alerts a day.
53 53  ** In the example above, the trigger is set to evaluate from Monday to Friday, 9:00 to 17:00, and expects a message every four hours, an alert will be sent if no message is received by 13:00. However, if a message is received at 11:00, then the timer resets, and the next check will be at 15:00. If no message is received by then, an alert will be sent. Consequently, due to the configuration of expects a message every four hours, and considering that there are only two hours left until the configured 17:00, the trigger for the remaining two hours will not be executed.{{/info}}
54 54  
55 - * **Periodic activity check**
55 +* **Periodic activity check**
56 56   [[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-periodic-activity-check.png]]
57 57  
58 58  {{info}}This trigger checks whether at least the specified number of messages is received during the specified interval. Similar to the others, you can also specify the instructions to be included in email notifications sent to recipients and in the alert message displayed in Manage->Alerting->Alerts.