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Changes for page Customize Queue Alerting

Last modified by Danniar Firdausy on 2024/09/04 15:45
From version 57.22
edited by Danniar Firdausy
on 2024/07/29 12:56
Change comment: There is no comment for this version
To version 57.23
edited by Danniar Firdausy
on 2024/07/29 12:56
Change comment: There is no comment for this version

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36 36  [[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-consumers-check-queue-load-check.png]]
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38 -Here, you will get a pop-up page where you can configure the default values of your queue triggers. The details of each of the triggers will be discussed in the next section. But, what is important to note here is that, here, you have the "Reset to eMagiz defaults" button to reset the default values to the values provided by eMagiz as defaults. Next to that, at the end of the page, you will find the "Update defaults" button, which will apply the default values that you have configured to all queue triggers that are set to use the default values. By clicking this button, the new default values will be put into effect immediately. Additionally, on this page, you can also find the "Notifications" tab that allows you to configure which recipients that you want to receive the notifications from the alerting. If you want to learn more about this notifications and how to configure it, please refer to this [[microlearning>>Main.eMagiz Academy.Microlearnings.Intermediate Level.Alerting.intermediate-alerting-setting-up-notifications-gen3||target="blank"]].
38 +Here, you will get a pop-up page where you can configure the default values of your queue triggers. The details of each of the triggers will be discussed in the next section. But, what is important to note here is that, here, you have the "Reset to eMagiz defaults" button to reset the default values to the values provided by eMagiz as defaults. Next to that, at the end of the page, you will find the "Update defaults" button, which will apply the default values that you have configured to all queue triggers that are set to use the default values. By clicking this button, the new default values will be put into effect immediately.
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40 +Additionally, on this page, you can also find the "Notifications" tab that allows you to configure which recipients that you want to receive the notifications from the alerting. If you want to learn more about this notifications and how to configure it, please refer to this [[microlearning>>Main.eMagiz Academy.Microlearnings.Intermediate Level.Alerting.intermediate-alerting-setting-up-notifications-gen3||target="blank"]].
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40 40  === 3.2 Customize Queue Alerting ===
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42 42  Next to customizing the default values for each queue triggers, you can also modify the trigger configurations for individual queues. To customize these queue triggers to better suit your needs, you can click the edit buttons (green paper and pencil buttons) located at the end of each queue trigger. By doing so, you will get a pop-up page that allows you to further customize the conditions and thresholds of your queue triggers, which will be discussed in the following.