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Changes for page Customize Queue Alerting

Last modified by Danniar Firdausy on 2024/09/04 15:45
From version 57.31
edited by Danniar Firdausy
on 2024/07/29 13:20
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To version 61.1
edited by Carlijn Kokkeler
on 2024/08/23 14:12
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1 1  {{container}}{{container layoutStyle="columns"}}(((
2 -In this microlearning, we will focus on how you can customize your queue alerts by configuring the trigger conditions and thresholds, which raise an alert and notify people when those points are passed. Should you want to learn more about the standard alerting that eMagiz offers or the general concept of eMagiz Queue Alerting, please check out this [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]].
2 +In this microlearning, we’ll explore how to customize queue alerts within your eMagiz environment. Customizing these alerts allows you to tailor the trigger conditions and thresholds to better fit your specific needs, enhancing how you monitor and respond to queue activity. We’ll cover the four types of queue triggers available and guide you through configuring them to suit your requirements. This will help you ensure your alerts are as effective and relevant as possible. Should you want to learn more about the standard alerting that eMagiz offers or the general concept of eMagiz Queue Alerting, please check out this [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]].
3 3  
4 4  Should you have any questions, please contact [[academy@emagiz.com>>mailto:academy@emagiz.com]].
5 5  
6 -{{info}}Note that this documentation explains the latest design of eMagiz Queue Alerting that is released on 1st of August 2024 and the Queue Alerting explained in this page is only applicable for eMagiz models that are running the [[current generation runtime architecture>>doc:Main.eMagiz Academy.Fundamentals.fundamental-runtime-generation3||target="blank"]]{{/info}}
6 +{{info}}Note that this documentation explains the latest design of eMagiz Queue Alerting that is introduced in [[Release 226>>Main.Release Information.Release Blogs.226 - Alerting Alchemy||target="blank"]] and the Queue Alerting explained in this page is only applicable for eMagiz models that are running the [[current generation runtime architecture>>doc:Main.eMagiz Academy.Fundamentals.fundamental-runtime-generation3||target="blank"]]{{/info}}
7 7  
8 8  == 1. Prerequisites ==
9 9  
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51 51  * **Queue load check**
52 52  [[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-queue-load-check.png]]
53 53  
54 -{{info}}This trigger checks how many messages are produced on a particular queue and not yet retrieved by any consumers over the last ten minutes. It measures the number of messages on the queue. If the number of messages is consistently **greater** than the "Max messages queued" value for a period of ten minutes, an alert is generated. Otherwise, no alert will be generated. You can customize this threshold as needed. Additionally, you can specify the instructions to be included in email notifications sent to recipients and in the alert message displayed in the Manage->Alerting->Alerts. It is important to note that if high bursts of messages occur regularly (e.g., during nightly batch processing, 1000 messages are expected to be produced to a certain queue), then setting a higher threshold (e.g., 1000 Max messages queued) can prevent false-positive alerts caused by the default configuration.{{/info}}
54 +{{info}}This trigger checks how many messages are produced on a particular queue and not yet retrieved by any consumers over the last ten minutes. It measures the number of messages on the queue. If the number of messages is consistently **greater** than the threshold value (i.e., "Max messages queued") for a period of ten minutes, an alert is generated. Otherwise, no alert will be generated. You can customize this threshold as needed. Additionally, you can specify the instructions to be included in email notifications sent to recipients and in the alert message displayed in the Manage->Alerting->Alerts. It is important to note that if high bursts of messages occur regularly (e.g., during nightly batch processing, 1000 messages are expected to be produced to a certain queue), then setting a higher threshold (e.g., 1000 Max messages queued) can prevent false-positive alerts caused by the default configuration.{{/info}}
55 55  
56 56  * **Inactivity check**
57 57  [[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-inactivity-check.png]]
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80 80  == 5. Suggested Additional Readings ==
81 81  
82 82  If you are interested in this topic and want more information, please read the help text provided by eMagiz and read the following microlearning.
83 -* [[Setting up notification>>doc:Main.eMagiz Academy.Microlearnings.Intermediate Level.Alerting.intermediate-alerting-setting-up-notifications-gen3||target="blank"]]
84 -* [[Standard Alerting eMagiz>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]]
83 +* [[Crash Courses (Menu)>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.WebHome||target="blank"]]
84 +** [[Crash Course Platform (Navigation)>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.WebHome||target="blank"]]
85 +*** [[Standard Alerting eMagiz (Explanation)>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]]
86 +* [[Intermediate (Menu)>>doc:Main.eMagiz Academy.Microlearnings.Intermediate Level.WebHome||target="blank"]]
87 +** [[Alerting (Navigation)>>doc:Main.eMagiz Academy.Microlearnings.Intermediate Level.Alerting.WebHome||target="blank"]]
88 +*** [[Setting up notifications (Explanation)>>doc:Main.eMagiz Academy.Microlearnings.Intermediate Level.Alerting.intermediate-alerting-setting-up-notifications-gen3||target="blank"]]
85 85  )))((({{toc/}}))){{/container}}{{/container}}