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2		-In this microlearning, we will focus on how you can customize your queue alerts by configuring the trigger conditions and thresholds, which raise an alert and notify people when those points are passed. Should you want to learn more about the standard alerting that eMagiz offers, please check out this [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]].
	2	+In this microlearning, we will focus on how you can customize your queue alerts by configuring the trigger conditions and thresholds, which raise an alert and notify people when those points are passed. Should you want to learn more about the standard alerting that eMagiz offers or the general concept of eMagiz Queue Alerting, please check out this [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]].
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4	4	Should you have any questions, please contact [[academy@emagiz.com>>mailto:academy@emagiz.com]].
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23	23	* Recipients are defined on the queue level.
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25	25	== 3. Queue Alerting ==
26		-=== 3.1 Queue Alerting Overview ===
27		-In principle, queue alerting refers to the configuration of alerts that work by applying a uniform set of triggers to all queues in your model. By queues here, we mean all queues within your model that are generated by eMagiz. Out-of-the-box, eMagiz provides the default values that are suitable for the topology of each of your model environments (Testing-Acceptance-Production). By topology here, we refer whether your environment is running on single-lane or double-lane setup. In the screenshot below, you can find the overview of your queue alerts by navigating to Manage -> Alerting -> Triggers.
	26	+As discussed in the previous [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]], queue alerting refers to the configuration of alerts that work by applying a uniform set of triggers to all queues in your model.
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29	29	[[image:Main.Images.Microlearning.WebHome@crashcourse-platform-manage-alerting-in-emagiz-queue-alerts-overview.png]]
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31		-Here, you will find all the queues that are generated by eMagiz currently existing within your model, along with the trigger conditions and thresholds that are applied to each of these queues. In the following sections, we will discuss how you can tune these queue triggers to your needs.
	30	+Here, when you navigate to Manage->Alerting->Triggers, you will find all the queues that are generated by eMagiz currently existing within your model, along with the trigger conditions and thresholds that are applied to each of these queues. In the following sections, we will discuss how you can tune these queue triggers to your needs.
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	32	+=== 3.1 Customize Default Values ===
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	34	+Changes to the default values will only apply to queue triggers that are set to use the default values, and not to those you have already customized. To modify the default values configured by eMagiz, you can click the "Configure defaults" button at the top of the queue trigger list. Note that if your account does not have edit rights in Manage for a specific environment, you will see a "View defaults" button instead.
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	36	+[[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-consumers-check-queue-load-check.png]]
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	38	+Here, you will get a pop-up page where you can configure the default values of your queue triggers. The details of each of the triggers will be discussed in the next section. But, what is important to note here is that, here, you have the "Reset to eMagiz defaults" button to reset the default values to the values provided by eMagiz as defaults. Next to that, at the end of the page, you will find the "Update defaults" button, which will apply the default values that you have configured to all queue triggers that are set to use the default values. By clicking this button, the new default values will be put into effect immediately.
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	40	+Additionally, on this page, you can also find the "Notifications" tab that allows you to configure which recipients that you want to receive the notifications from the alerting. If you want to learn more about this notifications and how to configure it, please refer to this [[microlearning>>Main.eMagiz Academy.Microlearnings.Intermediate Level.Alerting.intermediate-alerting-setting-up-notifications-gen3||target="blank"]].
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33	33	=== 3.2 Customize Queue Alerting ===
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35		-To customize these queue triggers to better suit your needs, you can click the edit buttons (green paper and pencil buttons) located at the end of each queue trigger. By doing so, you will get a pop-up page that allows you to further customize the conditions and thresholds of your queue triggers, which will be discussed in the following.
	44	+Next to customizing the default values for each queue triggers, you can also modify the trigger configurations for individual queues. To customize these queue triggers to better suit your needs, you can click the edit buttons (green paper and pencil buttons) located at the end of each queue trigger. By doing so, you will get a pop-up page that allows you to further customize the conditions and thresholds of your queue triggers, which will be discussed in the following.
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37	37	* **Consumers check**
38	38	[[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-consumers-check-queue.png]]
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60	60	* Unlike the Inactivity check, this Periodic Activity check evaluates only at **the end of each interval** and does **not** reset the timer when the minimum number of messages is reached during the interval. This means that this trigger will not produce more than one alert per day.
61	61	* In the example above, the trigger is set to evaluate from Monday to Friday, from 9:00 to 8:45 in the following morning, and expects a minimum of 100 messages within each interval. If the 100 messages are not received by that 8:45 in the next morning, an alert will be sent. Alternatively, if the 100 messages are reached, no alert will be generated for that interval, and the next check will start again at 9:00. For intervals starting on Friday, the next check will begin at 9:00 AM on Monday, as Saturday and Sunday are not included.{{/info}}
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63		-Upon saving, these custom values will apply immediately, putting the new check into effect. Additionally, you will notice that the "Settings" status of the queue trigger you just customized has changed from "Default" to "Custom".
	72	+Upon saving, these custom values will apply immediately, putting the new check into effect. Additionally, you will notice that the "Settings" status of the queue trigger you just customized has changed from "Default" to "Custom". Similarly, on this page, you can also find the "Notifications" tab that allows you to configure which recipients that you want to receive the notifications from the alerting of a specific queue. If you want to learn more about this notifications and how to configure it, please refer to this [[microlearning>>Main.eMagiz Academy.Microlearnings.Intermediate Level.Alerting.intermediate-alerting-setting-up-notifications-gen3||target="blank"]].
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65		-=== 3.3 Customize Default Values ===
66		-
67		-Next to customize the trigger conditions and thresholds for each queue, you can also modify the default values for all of your queue triggers. Changes to the default values will only apply to queue triggers that are set to use the default values, and not to those you have already customized. To modify the default values configured by eMagiz, you can click the "Configure defaults" button at the top of the queue trigger list.
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69		-[[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-queue-alerting-consumers-check-queue-load-check.png]]
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71		-Here, you will get a pop-up page quite resembling to the one when you customize the triggers for individual queues. The difference is that here you have the button to Reset the default values to the default values from eMagiz and the Save button is Update defaults, which will apply the default values that you configured to all queue triggers that are set to use the default values. Similar to customizing individual queue triggers, upon saving, the new default values will be put into effect immediately.
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73	73	== 4. Key takeaways ==
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75		-* Queue alerting involves setting triggers for all queues in your model, which can be customized for individual queues or modified as default values.
	76	+* Queue alerting involves applying a uniform set of triggers to all queues in your model.
	77	+* As a user with the edit rights in Manage of a particular environment, you can modify the default values for all of your queue triggers or customize the trigger configurations of individual queues.
76	76	* eMagiz provides four queue trigger options: Consumers Check (monitoring the number of processes consuming messages), Queue Load Check (monitoring the number of queued messages), Inactivity Check (ensuring regular received message), and Periodic Activity Check (ensuring a minimum number of messages within a specified interval).
77	77	* If you want to learn more on how to configure the recipients for the alerts generated from these queue triggers, please check out [[Setting up notification>>doc:Main.eMagiz Academy.Microlearnings.Intermediate Level.Alerting.intermediate-alerting-setting-up-notifications-gen3||target="blank"]].
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