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Changes for page Customize Queue Alerting

Last modified by Danniar Firdausy on 2024/09/04 15:45
From version 57.6
edited by Danniar Firdausy
on 2024/07/29 12:05
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To version 57.8
edited by Danniar Firdausy
on 2024/07/29 12:06
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23 23  * Recipients are defined on the queue level.
24 24  
25 25  == 3. Queue Alerting ==
26 -=== 3.1 Queue Alerting Overview ===
27 -In principle, queue alerting refers to the configuration of alerts that work by applying a uniform set of triggers to all queues in your model. By queues here, we mean all queues within your model that are generated by eMagiz. Out-of-the-box, eMagiz provides the default values that are suitable for the topology of each of your model environments (Testing-Acceptance-Production). By topology here, we refer whether your environment is running on single-lane or double-lane setup. In the screenshot below, you can find the overview of your queue alerts by navigating to Manage -> Alerting -> Triggers.
26 +As discussed in the previous [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]], queue alerting refers to the configuration of alerts that work by applying a uniform set of triggers to all queues in your model.
28 28  
29 29  [[image:Main.Images.Microlearning.WebHome@crashcourse-platform-manage-alerting-in-emagiz-queue-alerts-overview.png]]
30 30  
31 31  Here, you will find all the queues that are generated by eMagiz currently existing within your model, along with the trigger conditions and thresholds that are applied to each of these queues. In the following sections, we will discuss how you can tune these queue triggers to your needs.
32 32  
33 -=== 3.2 Customize Queue Alerting ===
32 +=== 3.1 Customize Queue Alerting ===
34 34  
35 35  To customize these queue triggers to better suit your needs, you can click the edit buttons (green paper and pencil buttons) located at the end of each queue trigger. By doing so, you will get a pop-up page that allows you to further customize the conditions and thresholds of your queue triggers, which will be discussed in the following.
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62 62  
63 63  Upon saving, these custom values will apply immediately, putting the new check into effect. Additionally, you will notice that the "Settings" status of the queue trigger you just customized has changed from "Default" to "Custom".
64 64  
65 -=== 3.3 Customize Default Values ===
64 +=== 3.2 Customize Default Values ===
66 66  
67 67  Next to customize the trigger conditions and thresholds for each queue, you can also modify the default values for all of your queue triggers. Changes to the default values will only apply to queue triggers that are set to use the default values, and not to those you have already customized. To modify the default values configured by eMagiz, you can click the "Configure defaults" button at the top of the queue trigger list.
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