Changes for page Customize Queue Alerting
Last modified by Danniar Firdausy on 2024/09/04 15:45
From version 60.1
edited by Carlijn Kokkeler
on 2024/08/21 14:58
on 2024/08/21 14:58
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To version 61.1
edited by Carlijn Kokkeler
on 2024/08/23 14:12
on 2024/08/23 14:12
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... ... @@ -1,5 +1,5 @@ 1 1 {{container}}{{container layoutStyle="columns"}}((( 2 -In this microlearning, we willfocusonhowyoucan customizeyourqueue alertsbyconfiguring the trigger conditions and thresholds,whichraiseanalert and notifypeoplewhen those points arepassed. Should you want to learn more about the standard alerting that eMagiz offers or the general concept of eMagiz Queue Alerting, please check out this [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]].2 +In this microlearning, we’ll explore how to customize queue alerts within your eMagiz environment. Customizing these alerts allows you to tailor the trigger conditions and thresholds to better fit your specific needs, enhancing how you monitor and respond to queue activity. We’ll cover the four types of queue triggers available and guide you through configuring them to suit your requirements. This will help you ensure your alerts are as effective and relevant as possible. Should you want to learn more about the standard alerting that eMagiz offers or the general concept of eMagiz Queue Alerting, please check out this [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]]. 3 3 4 4 Should you have any questions, please contact [[academy@emagiz.com>>mailto:academy@emagiz.com]]. 5 5