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Changes for page Customize Queue Alerting

Last modified by Danniar Firdausy on 2024/09/04 15:45
From version 60.1
edited by Carlijn Kokkeler
on 2024/08/21 14:58
Change comment: There is no comment for this version
To version 63.1
edited by Danniar Firdausy
on 2024/09/04 15:45
Change comment: There is no comment for this version

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1 1  {{container}}{{container layoutStyle="columns"}}(((
2 -In this microlearning, we will focus on how you can customize your queue alerts by configuring the trigger conditions and thresholds, which raise an alert and notify people when those points are passed. Should you want to learn more about the standard alerting that eMagiz offers or the general concept of eMagiz Queue Alerting, please check out this [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]].
2 +In this microlearning, we’ll explore how to customize queue alerts within your eMagiz environment. Customizing these alerts allows you to tailor the trigger conditions and thresholds to better fit your specific needs, enhancing how you monitor and respond to queue activity. We’ll cover the four types of queue triggers available and guide you through configuring them to suit your requirements. This will help you ensure your alerts are as effective and relevant as possible. Should you want to learn more about the standard alerting that eMagiz offers or the general concept of eMagiz Queue Alerting, please check out this [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]].
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4 4  Should you have any questions, please contact [[academy@emagiz.com>>mailto:academy@emagiz.com]].
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6 -{{info}}Note that this documentation explains the latest design of eMagiz Queue Alerting that is introduced in [[Release 226>>Main.Release Information.Release Blogs.226 - Alerting Alchemy||target="blank"]] and the Queue Alerting explained in this page is only applicable for eMagiz models that are running the [[current generation runtime architecture>>doc:Main.eMagiz Academy.Fundamentals.fundamental-runtime-generation3||target="blank"]]{{/info}}
6 +{{info}}Note that this documentation explains the latest design of eMagiz Queue Alerting that is introduced in [[Release 226>>Main.Release Information.Release Blogs.226 - Alerting Alchemy||target="blank"]] and the Queue Alerting explained in this page is only applicable for eMagiz models that are running the [[current generation architecture>>doc:Main.eMagiz Academy.Fundamentals.fundamental-runtime-generation3||target="blank"]]{{/info}}
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8 8  == 1. Prerequisites ==
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86 86  * [[Intermediate (Menu)>>doc:Main.eMagiz Academy.Microlearnings.Intermediate Level.WebHome||target="blank"]]
87 87  ** [[Alerting (Navigation)>>doc:Main.eMagiz Academy.Microlearnings.Intermediate Level.Alerting.WebHome||target="blank"]]
88 88  *** [[Setting up notifications (Explanation)>>doc:Main.eMagiz Academy.Microlearnings.Intermediate Level.Alerting.intermediate-alerting-setting-up-notifications-gen3||target="blank"]]
89 +* [[Queue Alerting (Search Result)>>url:https://docs.emagiz.com/bin/view/Main/Search?sort=score&sortOrder=desc&highlight=true&facet=true&r=1&f_space_facet=0%2FMain.&f_type=DOCUMENT&f_locale=en&f_locale=&f_locale=en&text=%22queue+alerting%22||target="blank"]]
89 89  )))((({{toc/}}))){{/container}}{{/container}}