Wiki source code of Dynamic Alerting

Version 33.1 by eMagiz on 2023/02/07 13:27

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Erik Bakker 17.1 1 {{container}}{{container layoutStyle="columns"}}(((
Erik Bakker 32.1 2 In this microlearning, we will focus on how you can configure your dynamic alerting by setting up triggers on events and notifying people about them. Should you want to learn more about the standard alerting that eMagiz offers, please check out this [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]].
eMagiz 1.1 3
Erik Bakker 17.1 4 Should you have any questions, please contact [[academy@emagiz.com>>mailto:academy@emagiz.com]].
eMagiz 1.1 5
6 == 1. Prerequisites ==
7
8 * Basic knowledge of the eMagiz platform
9
10 == 2. Key concepts ==
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Erik Bakker 30.1 12 This microlearning centers configuring dynamic alerting based on triggers you can define as a user.
Erik Bakker 32.1 13 By defining, we mean: Specifying based on what triggers an alert needs to be raised.
eMagiz 1.1 14
Erik Bakker 30.1 15 * There are five trigger options
16 ** Error message
17 ** Log message
18 ** Queue consumers
19 ** Messages in queue
20 ** Queue throughput
Erik Bakker 32.1 21 * On the trigger level, the recipients are defined
22 * On the trigger level, the congestion control is defined
eMagiz 1.1 23
Erik Bakker 30.1 24 == 3. Dynamic Alerting ==
eMagiz 1.1 25
Erik Bakker 32.1 26 To enhance the observability of your integration landscape while running in the 3rd generation runtime architecture, we have added a new feature to our Manage phase called "Dynamic Alerts." You can access this functionality via the "Alerting" menu in Manage. Then, with the help of the "Trigger" overview, you can view all triggers in your environment. On the top of the list, you will see all [["static" alerts>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]] as defined by eMagiz below that you will see all "dynamic" alerts that you and your fellow team members (with sufficient rights) can view, edit and delete.
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Erik Bakker 30.1 28 We offer alerting on five types.
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Erik Bakker 30.1 30 * Error message
31 * Log message
32 * Queue consumers
33 * Messages in queue
34 * Queue throughput
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Erik Bakker 30.1 36 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-trigger-options.png]]
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Erik Bakker 32.1 38 First, we will discuss the configuration of each trigger type. Subsequently, we will discuss defining which recipients will be notified and how to alter the default congestion control settings (as this is the same for each trigger type).
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Erik Bakker 30.1 40 === 3.1 Error message ===
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Erik Bakker 32.1 42 On top of the "static" alert that is autogenerated by eMagiz on Error messages, you can add additional "dynamic" alerts that only trigger when an error message is raised for which a specific header contains a particular value. This is most likely relevant when a specific error message with certain characteristics (i.e., a particular header value) needs to be sent to a different set of recipients.
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Erik Bakker 32.1 44 To define the trigger, fill in the header's name and the expected value. On top of that, you can fill in a description that will be added to the alert received via email. Once this is filled in, the configuration could look as follows.
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Erik Bakker 30.1 46 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-error-message-configuration.png]]
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Erik Bakker 30.1 48 === 3.2 Log message ===
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Erik Bakker 32.1 50 On top of the "static" alert that is autogenerated by eMagiz on Log messages, you can add additional "dynamic" alerts that only trigger when a log message contains a specific phrase. This is likely when you log something on which you want to alert when it happens.
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Erik Bakker 32.1 52 To define the trigger, fill in the phrase you want to check. On top of that, you can fill in a description that will be added to the alert received via email. Once this is filled in, the configuration could look as follows.
eMagiz 1.1 53
Erik Bakker 30.1 54 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-log-message-configuration.png]]
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Erik Bakker 30.1 56 === 3.3 Queue consumers ===
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Erik Bakker 32.1 58 On top of the "static" alert that is autogenerated by eMagiz on Queue consumers, you can add additional "dynamic" alerts that only trigger when the number of consumers on a (specific) set of queues is below a certain threshold.
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Erik Bakker 32.1 60 To define the trigger, determine the threshold you want to check (i.e., 2). Subsequently, specify whether on which queues (or all queues) you want eMagiz to check for this condition. No further action is needed if you want to check on all queues.
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Erik Bakker 30.1 62 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-all-queues.png]]
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Erik Bakker 32.1 64 You can uncheck the checkbox if you want to check on a specific (set of) queue(s). As a result, the "Add" and "Remove" buttons are displayed by eMagiz, through which you can add and remove queues to the trigger.
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Erik Bakker 30.1 66 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-specific-queues.png]]
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Erik Bakker 32.1 68 When you press the "Add" button, a new pop-up will appear through which you can select the queues for which you want the trigger to be activated. In this pop-up, you can choose one (or more) queues and press the "Select" button to add them to the trigger.
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Erik Bakker 30.1 70 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-queue-selection.png]]
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Erik Bakker 32.1 72 {{info}}Note that when you want to select multiple queues at once, you cannot press "Enter" to Save your selection. In this case, you need to press the "Select" button to save your choice.{{/info}}
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Erik Bakker 32.1 74 Once you have selected the queue(s) and pressed "Select," eMagiz will close the pop-up and add the queues to the trigger.
Erik Bakker 30.1 75
76 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-queue-selection-result.png]]
77
78 === 3.4 Messages in queue ===
79
Erik Bakker 32.1 80 On top of the "static" alert that is autogenerated by eMagiz on Messages in a queue, you can add additional "dynamic" alerts that only trigger when a queue holds more than X messages. Logically, the X can be determined by the user. Subsequently, define whether on which queues (or all queues) you want eMagiz to check for this condition. No further action is needed if you want to check on all queues.
Erik Bakker 30.1 81
82 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-messages-in-queue-all-queues.png]]
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Erik Bakker 32.1 84 You can uncheck the checkbox if you want to check on a specific (set of) queue(s). As a result, the "Add" and "Remove" buttons are displayed by eMagiz, through which you can add and remove queues to the trigger.
Erik Bakker 30.1 85
86 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-messages-in-queue-specific-queues.png]]
87
Erik Bakker 32.1 88 When you press the "Add" button, a new pop-up will appear through which you can select the queues for which you want the trigger to be activated. In this pop-up, you can choose one (or more) queues and press the "Select" button to add them to the trigger.
Erik Bakker 30.1 89
90 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-queue-selection.png]]
91
Erik Bakker 32.1 92 {{info}}Note that when you want to select multiple queues at once, you cannot press "Enter" to Save your selection. In this case, you need to press the "Select" button to save your choice.{{/info}}
Erik Bakker 30.1 93
Erik Bakker 32.1 94 Once you have selected the queue(s) and pressed "Select," eMagiz will close the pop-up and add the queues to the trigger.
Erik Bakker 30.1 95
96 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-messages-in-queue-queue-selection-result.png]]
97
98 === 3.5 Queue througput ===
99
Erik Bakker 32.1 100 On top of the "static" alert that is autogenerated by eMagiz on Error messages, you can add additional "dynamic" alerts that only trigger when the throughput on one or more queues is more or less than X messages per Y minutes. Subsequently, define whether on which queues (or all queues) you want eMagiz to check for this condition. No further action is needed if you want to check on all queues.
Erik Bakker 30.1 101
102 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-throughput-all-queues.png]]
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Erik Bakker 32.1 104 You can uncheck the checkbox if you want to check on a specific (set of) queue(s). As a result, the "Add" and "Remove" buttons are displayed by eMagiz, through which you can add and remove queues to the trigger.
Erik Bakker 30.1 105
106 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-throughput-specific-queues.png]]
107
Erik Bakker 32.1 108 When you press the "Add" button, a new pop-up will appear through which you can select the queues for which you want the trigger to be activated. In this pop-up, you can choose one (or more) queues and press the "Select" button to add them to the trigger.
Erik Bakker 30.1 109
110 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-queue-selection.png]]
111
Erik Bakker 32.1 112 {{info}}Note that when you want to select multiple queues at once, you cannot press "Enter" to Save your selection. In this case, you need to press the "Select" button to save your choice.{{/info}}
Erik Bakker 30.1 113
Erik Bakker 32.1 114 Once you have selected the queue(s) and pressed "Select," eMagiz will close the pop-up and add the queues to the trigger.
Erik Bakker 30.1 115
116 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-throughput-queue-selection-result.png]]
117
Erik Bakker 32.1 118 For this trigger, additional criteria can be configured that allow you to define when eMagiz needs to validate this configuration (i.e., Occurence). With the help of this configuration option, you can specify when the trigger needs to be evaluated. An example could be only on Monday between 04:00 AM and 05:00 AM.
Erik Bakker 30.1 119
120 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-throughput-occurence-config.png]]
121
122 === 3.6 Recipient(s) configuration ===
123
Erik Bakker 32.1 124 You can select your recipients when you switch from the "Trigger" to the "Output" tab. In this overview, you can choose both eMagiz users and external recipients.
Erik Bakker 30.1 125
126 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-recipient-config.png]]
127
Erik Bakker 32.1 128 {{info}}Note that when you define multiple external recipients, you need to separate each email address with a comma to make it work.{{/info}}
Erik Bakker 30.1 129
130 === 3.7 Congestion control configuration ===
131
Erik Bakker 32.1 132 In the same "Output" tab, you can also define the congestion control configuration. The default configuration is that congestion control will be activated once more than ten alerts are triggered in the last ten minutes. So should you want to reduce this number, you can do so here.
Erik Bakker 30.1 133
134 [[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-congestion-control-config.png]]
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Erik Bakker 32.1 136 {{warning}}Note that we advise only reducing the number under the congestion control if the ten default is too high. We do **not** advise deactivating the congestion control as this can cause an explosion in the number of received notifications.{{/warning}}
Erik Bakker 30.1 137
138 == 4. Key takeaways ==
139
140 * There are five trigger options
141 ** Error message
142 ** Log message
143 ** Queue consumers
144 ** Messages in queue
145 ** Queue throughput
Erik Bakker 32.1 146 * On the trigger level, the recipients are defined
147 * On the trigger level, the congestion control is defined
Erik Bakker 30.1 148 * Default configuration of the congestion control is sufficient in most cases
Erik Bakker 32.1 149 * When entering multiple external recipients, ensure each email address is separated with a comma
Erik Bakker 30.1 150
151 == 5. Suggested Additional Readings ==
152
Erik Bakker 32.1 153 If you are interested in this topic and want more information, please read the help text provided by eMagiz.
Erik Bakker 30.1 154
Erik Bakker 17.1 155 )))((({{toc/}}))){{/container}}{{/container}}