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Wiki source code of RCA Knowledge Base

Version 17.2 by Erik Bakker on 2022/06/13 15:30
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1 In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.
2
3
4 * **Total time:** between 20 and 30 minutes
5 * **Last updated:** March 2022
6
7
8 (% style="border-color:#10137e" %)
9 ----
10 {{html}}
11 <div class="ez-academy">
12 <div class="ez-academy_body">
13 <main class="master">
14 <ul class="strip-container">
15 <li class="strip">
16 <a href="../../docs/rca-knowledgebase/rca-knowledgebase-data-loss-during-production-change" class="strip__link">
17 <label for="" class="strip__label">
18 <span>1</span>
19 Data loss during a production change
20 </label>
21 <div class="strip__attribute">
22 <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
23 <div class="strip__attribute-label">4 minutes</div>
24 </div>
25 <div class="strip__attribute">
26 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
27 <div class="strip__attribute-label">Support Engineer</div>
28 </div>
29 </a>
30 </li>
31 <li class="strip">
32 <a href="../../docs/rca-knowledgebase/rca-knowledgebase-unable-to-find-valid-certification-path" class="strip__link">
33 <label for="" class="strip__label">
34 <span>1</span>
35 Unable to find valid certification path
36 </label>
37 <div class="strip__attribute">
38 <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
39 <div class="strip__attribute-label">4 minutes</div>
40 </div>
41 <div class="strip__attribute">
42 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
43 <div class="strip__attribute-label">Support Engineer</div>
44 </div>
45 </a>
46 </li>
47 <li class="strip">
48 <a href="../../docs/rca-knowledgebase/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link">
49 <label for="" class="strip__label">
50 <span>1</span>
51 Timeout occurred on web service call
52 </label>
53 <div class="strip__attribute">
54 <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
55 <div class="strip__attribute-label">3 minutes</div>
56 </div>
57 <div class="strip__attribute">
58 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
59 <div class="strip__attribute-label">Support Engineer</div>
60 </div>
61 </a>
62 </li>
63 </li>
64 <li class="strip">
65 <a href="../../docs/rca-knowledgebase/rca-knowledgebase-error-template-match-code-mappings" class="strip__link">
66 <label for="" class="strip__label">
67 <span>1</span>
68 Template match issue for missing code mappings
69 </label>
70 <div class="strip__attribute">
71 <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
72 <div class="strip__attribute-label">3 minutes</div>
73 </div>
74 <div class="strip__attribute">
75 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
76 <div class="strip__attribute-label">Support Engineer</div>
77 </div>
78 </a>
79 </li>
80 </li>
81 <li class="strip">
82 <a href="../../docs/rca-knowledgebase/rca-knowledgebase-cleanup-repository-flow-notstarted" class="strip__link">
83 <label for="" class="strip__label">
84 <span>1</span>
85 Flows not installed on runtime
86 </label>
87 <div class="strip__attribute">
88 <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
89 <div class="strip__attribute-label">3 minutes</div>
90 </div>
91 <div class="strip__attribute">
92 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
93 <div class="strip__attribute-label">Support Engineer</div>
94 </div>
95 </a>
96 </li>
97 </li>
98 <li class="strip">
99 <a href="../../docs/rca-knowledgebase/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link">
100 <label for="" class="strip__label">
101 <span>1</span>
102 Transforming to output via multiple input attributes (data types)
103 </label>
104 <div class="strip__attribute">
105 <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
106 <div class="strip__attribute-label">3 minutes</div>
107 </div>
108 <div class="strip__attribute">
109 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
110 <div class="strip__attribute-label">Support Engineer</div>
111 </div>
112 </a>
113 </li>
114 </ul>
115 </main>
116 </div>
117 </div>
118 {{/html}}