RCA Knowledge Base

Version 22.1 by Erik Bakker on 2022/11/10 16:28

In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.

Total time: between 20 and 30 minutes
Last updated: March 2022

1 Data loss during a production change

4 minutes

Support Engineer
1 Unable to find valid certification path

4 minutes

Support Engineer
1 Timeout occurred on web service call

3 minutes

Support Engineer
1 Template match issue for missing code mappings

3 minutes

Support Engineer
1 Flows not installed on runtime

3 minutes

Support Engineer
1 Transforming to output via multiple input attributes (data types)

3 minutes

Support Engineer
1 AWS Birst Credits Issue

8 minutes

Support Engineer
1 Export Mapping - Attachments (Mendix)

4 minutes

Support Engineer