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Changes for page RCA Knowledge Base

Last modified by Carlijn Kokkeler on 2024/10/02 10:26
From version 17.2
edited by Erik Bakker
on 2022/06/13 15:30
Change comment: Update document after refactoring.
To version 45.1
edited by Eva Torken
on 2024/02/06 12:39
Change comment: There is no comment for this version

Summary

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Author
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1 -XWiki.ebakker
1 +XWiki.etorken
Content
... ... @@ -1,118 +1,60 @@
1 -In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.
1 +Welcome to the eMagiz Support Knowledge Base. Here, you will find...
2 2  
3 -
4 -* **Total time:** between 20 and 30 minutes
5 -* **Last updated:** March 2022
6 -
7 -
8 8  (% style="border-color:#10137e" %)
9 9  ----
5 +
10 10  {{html}}
11 11  <div class="ez-academy">
12 - <div class="ez-academy_body">
13 - <main class="master">
14 - <ul class="strip-container">
15 - <li class="strip">
16 - <a href="../../docs/rca-knowledgebase/rca-knowledgebase-data-loss-during-production-change" class="strip__link">
17 - <label for="" class="strip__label">
18 - <span>1</span>
19 - Data loss during a production change
20 - </label>
21 - <div class="strip__attribute">
22 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
23 - <div class="strip__attribute-label">4 minutes</div>
24 - </div>
25 - <div class="strip__attribute">
26 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
27 - <div class="strip__attribute-label">Support Engineer</div>
28 - </div>
29 - </a>
30 - </li>
31 - <li class="strip">
32 - <a href="../../docs/rca-knowledgebase/rca-knowledgebase-unable-to-find-valid-certification-path" class="strip__link">
33 - <label for="" class="strip__label">
34 - <span>1</span>
35 - Unable to find valid certification path
36 - </label>
37 - <div class="strip__attribute">
38 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
39 - <div class="strip__attribute-label">4 minutes</div>
40 - </div>
41 - <div class="strip__attribute">
42 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
43 - <div class="strip__attribute-label">Support Engineer</div>
44 - </div>
45 - </a>
46 - </li>
47 - <li class="strip">
48 - <a href="../../docs/rca-knowledgebase/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link">
49 - <label for="" class="strip__label">
50 - <span>1</span>
51 - Timeout occurred on web service call
52 - </label>
53 - <div class="strip__attribute">
54 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
55 - <div class="strip__attribute-label">3 minutes</div>
56 - </div>
57 - <div class="strip__attribute">
58 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
59 - <div class="strip__attribute-label">Support Engineer</div>
60 - </div>
61 - </a>
62 - </li>
63 - </li>
64 - <li class="strip">
65 - <a href="../../docs/rca-knowledgebase/rca-knowledgebase-error-template-match-code-mappings" class="strip__link">
66 - <label for="" class="strip__label">
67 - <span>1</span>
68 - Template match issue for missing code mappings
69 - </label>
70 - <div class="strip__attribute">
71 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
72 - <div class="strip__attribute-label">3 minutes</div>
73 - </div>
74 - <div class="strip__attribute">
75 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
76 - <div class="strip__attribute-label">Support Engineer</div>
77 - </div>
78 - </a>
79 - </li>
80 - </li>
81 - <li class="strip">
82 - <a href="../../docs/rca-knowledgebase/rca-knowledgebase-cleanup-repository-flow-notstarted" class="strip__link">
83 - <label for="" class="strip__label">
84 - <span>1</span>
85 - Flows not installed on runtime
86 - </label>
87 - <div class="strip__attribute">
88 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
89 - <div class="strip__attribute-label">3 minutes</div>
90 - </div>
91 - <div class="strip__attribute">
92 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
93 - <div class="strip__attribute-label">Support Engineer</div>
94 - </div>
95 - </a>
96 - </li>
97 - </li>
98 - <li class="strip">
99 - <a href="../../docs/rca-knowledgebase/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link">
100 - <label for="" class="strip__label">
101 - <span>1</span>
102 - Transforming to output via multiple input attributes (data types)
103 - </label>
104 - <div class="strip__attribute">
105 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
106 - <div class="strip__attribute-label">3 minutes</div>
107 - </div>
108 - <div class="strip__attribute">
109 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
110 - <div class="strip__attribute-label">Support Engineer</div>
111 - </div>
112 - </a>
113 - </li>
8 + <div class="ez-academy_body">
9 + <main class="master">
10 + <div class="card-container">
11 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Introduction/" class="card">
12 + <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/discover-integrations-modules.svg) center no-repeat; background-size: 15%;">
13 + <h4>Introduction</h4>
14 + </div>
15 + <ul class="card__footer">
16 + <li class="card__footer-item">
17 + <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
18 + <label for="" class="card__footer-label">1</label>
19 + </li>
20 + </ul>
21 + </a>
22 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/" class="card">
23 + <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/api-gateway-crashcourse.svg) center no-repeat; background-size: 15%;">
24 + <h4>Configuration Issues</h4>
25 + </div>
26 + <ul class="card__footer">
27 + <li class="card__footer-item">
28 + <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
29 + <label for="" class="card__footer-label">15</label>
30 + </li>
31 + </ul>
32 + </a>
33 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Cloud%20Issues/" class="card">
34 + <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/cloud-management-module.svg) center no-repeat; background-size: 15%;">
35 + <h4>Cloud Issues</h4>
36 + </div>
37 + <ul class="card__footer">
38 + <li class="card__footer-item">
39 + <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
40 + <label for="" class="card__footer-label">12</label>
41 + </li>
114 114   </ul>
115 - </main>
43 + </a>
44 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Runtime%20Issues/" class="card">
45 + <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/emagiz-runtime-management.svg) center no-repeat; background-size: 15%;">
46 + <h4>Runtime Issues</h4>
116 116   </div>
48 + <ul class="card__footer">
49 + <li class="card__footer-item">
50 + <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
51 + <label for="" class="card__footer-label">12</label>
52 + </li>
53 + </ul>
54 + </a>
55 + </div>
56 + </div>
57 +</main>
117 117  </div>
59 +</div>
118 118  {{/html}}