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Changes for page RCA Knowledge Base

Last modified by Carlijn Kokkeler on 2024/10/02 10:26
From version 25.1
edited by Erik Bakker
on 2022/11/10 16:40
Change comment: There is no comment for this version
To version 36.1
edited by Eva Torken
on 2024/02/06 10:15
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
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1 -XWiki.ebakker
1 +XWiki.etorken
Content
... ... @@ -1,163 +1,76 @@
1 -In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.
1 +Welcome to the eMagiz Support Knowledge Base. Here, you will find...
2 2  
3 -
4 -* **Total time:** between 20 and 30 minutes
5 -* **Last updated:** March 2022
6 -
7 -
8 8  (% style="border-color:#10137e" %)
9 9  ----
5 +
10 10  {{html}}
11 11  <div class="ez-academy">
12 - <div class="ez-academy_body">
13 - <main class="master">
14 - <ul class="strip-container">
15 - <li class="strip">
16 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-data-loss-during-production-change" class="strip__link">
17 - <label for="" class="strip__label">
18 - <span>1</span>
19 - Data loss during a production change
20 - </label>
21 - <div class="strip__attribute">
22 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
23 - <div class="strip__attribute-label">4 minutes</div>
24 - </div>
25 - <div class="strip__attribute">
26 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
27 - <div class="strip__attribute-label">Support Engineer</div>
28 - </div>
29 - </a>
30 - </li>
31 - <li class="strip">
32 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-unable-to-find-valid-certification-path" class="strip__link">
33 - <label for="" class="strip__label">
34 - <span>1</span>
35 - Unable to find valid certification path
36 - </label>
37 - <div class="strip__attribute">
38 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
39 - <div class="strip__attribute-label">4 minutes</div>
40 - </div>
41 - <div class="strip__attribute">
42 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
43 - <div class="strip__attribute-label">Support Engineer</div>
44 - </div>
45 - </a>
46 - </li>
47 - <li class="strip">
48 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link">
49 - <label for="" class="strip__label">
50 - <span>1</span>
51 - Timeout occurred on web service call
52 - </label>
53 - <div class="strip__attribute">
54 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
55 - <div class="strip__attribute-label">3 minutes</div>
56 - </div>
57 - <div class="strip__attribute">
58 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
59 - <div class="strip__attribute-label">Support Engineer</div>
60 - </div>
61 - </a>
62 - </li>
63 - <li class="strip">
64 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-error-template-match-code-mappings" class="strip__link">
65 - <label for="" class="strip__label">
66 - <span>1</span>
67 - Template match issue for missing code mappings
68 - </label>
69 - <div class="strip__attribute">
70 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
71 - <div class="strip__attribute-label">3 minutes</div>
72 - </div>
73 - <div class="strip__attribute">
74 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
75 - <div class="strip__attribute-label">Support Engineer</div>
76 - </div>
77 - </a>
78 - </li>
79 - <li class="strip">
80 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-cleanup-repository-flow-notstarted" class="strip__link">
81 - <label for="" class="strip__label">
82 - <span>1</span>
83 - Flows not installed on runtime
84 - </label>
85 - <div class="strip__attribute">
86 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
87 - <div class="strip__attribute-label">3 minutes</div>
88 - </div>
89 - <div class="strip__attribute">
90 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
91 - <div class="strip__attribute-label">Support Engineer</div>
92 - </div>
93 - </a>
94 - </li>
95 - <li class="strip">
96 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link">
97 - <label for="" class="strip__label">
98 - <span>1</span>
99 - Transforming to output via multiple input attributes (data types)
100 - </label>
101 - <div class="strip__attribute">
102 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
103 - <div class="strip__attribute-label">3 minutes</div>
104 - </div>
105 - <div class="strip__attribute">
106 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
107 - <div class="strip__attribute-label">Support Engineer</div>
108 - </div>
109 - </a>
110 - </li>
111 - <li class="strip">
112 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-aws-birst-credits-issue" class="strip__link">
113 - <label for="" class="strip__label">
114 - <span>1</span>
115 - AWS Birst Credits Issue
116 - </label>
117 - <div class="strip__attribute">
118 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
119 - <div class="strip__attribute-label">8 minutes</div>
120 - </div>
121 - <div class="strip__attribute">
122 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
123 - <div class="strip__attribute-label">Support Engineer</div>
124 - </div>
125 - </a>
126 - </li>
127 - <li class="strip">
128 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link">
129 - <label for="" class="strip__label">
130 - <span>1</span>
131 - Export Mapping - Attachments (Mendix)
132 - </label>
133 - <div class="strip__attribute">
134 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
135 - <div class="strip__attribute-label">4 minutes</div>
136 - </div>
137 - <div class="strip__attribute">
138 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
139 - <div class="strip__attribute-label">Support Engineer</div>
140 - </div>
141 - </a>
142 - </li>
143 - <li class="strip">
144 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-ppk-security-sftp" class="strip__link">
145 - <label for="" class="strip__label">
146 - <span>1</span>
147 - PPK Security - SFTP
148 - </label>
149 - <div class="strip__attribute">
150 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
151 - <div class="strip__attribute-label">3 minutes</div>
152 - </div>
153 - <div class="strip__attribute">
154 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
155 - <div class="strip__attribute-label">Support Engineer</div>
156 - </div>
157 - </a>
158 - </li>
8 + <div class="ez-academy_body">
9 + <main class="master">
10 + <div class="card-container">
11 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Introduction/" class="card">
12 + <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/migration-paths.svg) center no-repeat; background-size: 15%;">
13 + <h4>Introduction</h4>
14 + </div>
15 + <ul class="card__footer">
16 + <li class="card__footer-item">
17 + <img class="card__footer-icon card__footer-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles24.svg"/>
18 + <label for="" class="card__footer-label">All</label>
19 + </li>
20 + <li class="card__footer-item">
21 + <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
22 + <label for="" class="card__footer-label">12</label>
23 + </li>
159 159   </ul>
160 - </main>
25 + </a>
26 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/" class="card">
27 + <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/migration-paths.svg) center no-repeat; background-size: 15%;">
28 + <h4>Configuration Issues</h4>
161 161   </div>
30 + <ul class="card__footer">
31 + <li class="card__footer-item">
32 + <img class="card__footer-icon card__footer-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles24.svg"/>
33 + <label for="" class="card__footer-label">All</label>
34 + </li>
35 + <li class="card__footer-item">
36 + <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
37 + <label for="" class="card__footer-label">12</label>
38 + </li>
39 + </ul>
40 + </a>
41 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Cloud%20Issues/" class="card">
42 + <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/migration-paths.svg) center no-repeat; background-size: 15%;">
43 + <h4>Cloud Issues</h4>
44 + </div>
45 + <ul class="card__footer">
46 + <li class="card__footer-item">
47 + <img class="card__footer-icon card__footer-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles24.svg"/>
48 + <label for="" class="card__footer-label">All</label>
49 + </li>
50 + <li class="card__footer-item">
51 + <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
52 + <label for="" class="card__footer-label">12</label>
53 + </li>
54 + </ul>
55 + </a>
56 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Runtime%20Issues/" class="card">
57 + <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/migration-paths.svg) center no-repeat; background-size: 15%;">
58 + <h4>Runtime Issues</h4>
59 + </div>
60 + <ul class="card__footer">
61 + <li class="card__footer-item">
62 + <img class="card__footer-icon card__footer-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles24.svg"/>
63 + <label for="" class="card__footer-label">All</label>
64 + </li>
65 + <li class="card__footer-item">
66 + <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
67 + <label for="" class="card__footer-label">12</label>
68 + </li>
69 + </ul>
70 + </a>
71 + </div>
72 + </div>
73 +</main>
162 162  </div>
75 +</div>
163 163  {{/html}}