Changes for page RCA Knowledge Base

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1		-In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.
	1	+Welcome to the eMagiz Support. Here, you will find all the relevant documentation to support your eMagiz model. Below are the three main entry points which will assist you to find the right content for your work.
2	2
3		-
4		-* **Total time:** between 20 and 30 minutes
5		-* **Last updated:** March 2022
6		-
7		-
8	8	(% style="border-color:#10137e" %)
9	9	----
	5	+
10	10	{{html}}
11	11	<div class="ez-academy">
12		- <div class="ez-academy_body">
13		- <main class="master">
14		- <ul class="strip-container">
15		- <li class="strip">
16		- <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-data-loss-during-production-change" class="strip__link">
17		- <label for="" class="strip__label">
18		- <span>1</span>
19		- Data loss during a production change
20		- </label>
21		- <div class="strip__attribute">
22		- <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
23		- <div class="strip__attribute-label">4 minutes</div>
24		- </div>
25		- <div class="strip__attribute">
26		- <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
27		- <div class="strip__attribute-label">Support Engineer</div>
28		- </div>
29		- </a>
30		- </li>
31		- <li class="strip">
32		- <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-unable-to-find-valid-certification-path" class="strip__link">
33		- <label for="" class="strip__label">
34		- <span>1</span>
35		- Unable to find valid certification path
36		- </label>
37		- <div class="strip__attribute">
38		- <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
39		- <div class="strip__attribute-label">4 minutes</div>
40		- </div>
41		- <div class="strip__attribute">
42		- <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
43		- <div class="strip__attribute-label">Support Engineer</div>
44		- </div>
45		- </a>
46		- </li>
47		- <li class="strip">
48		- <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link">
49		- <label for="" class="strip__label">
50		- <span>1</span>
51		- Timeout occurred on web service call
52		- </label>
53		- <div class="strip__attribute">
54		- <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
55		- <div class="strip__attribute-label">3 minutes</div>
56		- </div>
57		- <div class="strip__attribute">
58		- <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
59		- <div class="strip__attribute-label">Support Engineer</div>
60		- </div>
61		- </a>
62		- </li>
63		- <li class="strip">
64		- <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-error-template-match-code-mappings" class="strip__link">
65		- <label for="" class="strip__label">
66		- <span>1</span>
67		- Template match issue for missing code mappings
68		- </label>
69		- <div class="strip__attribute">
70		- <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
71		- <div class="strip__attribute-label">3 minutes</div>
72		- </div>
73		- <div class="strip__attribute">
74		- <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
75		- <div class="strip__attribute-label">Support Engineer</div>
76		- </div>
77		- </a>
78		- </li>
79		- <li class="strip">
80		- <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-cleanup-repository-flow-notstarted" class="strip__link">
81		- <label for="" class="strip__label">
82		- <span>1</span>
83		- Flows not installed on runtime
84		- </label>
85		- <div class="strip__attribute">
86		- <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
87		- <div class="strip__attribute-label">3 minutes</div>
88		- </div>
89		- <div class="strip__attribute">
90		- <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
91		- <div class="strip__attribute-label">Support Engineer</div>
92		- </div>
93		- </a>
94		- </li>
95		- <li class="strip">
96		- <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link">
97		- <label for="" class="strip__label">
98		- <span>1</span>
99		- Transforming to output via multiple input attributes (data types)
100		- </label>
101		- <div class="strip__attribute">
102		- <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
103		- <div class="strip__attribute-label">3 minutes</div>
104		- </div>
105		- <div class="strip__attribute">
106		- <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
107		- <div class="strip__attribute-label">Support Engineer</div>
108		- </div>
109		- </a>
110		- </li>
111		- <li class="strip">
112		- <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-aws-birst-credits-issue" class="strip__link">
113		- <label for="" class="strip__label">
114		- <span>1</span>
115		- AWS Birst Credits Issue
116		- </label>
117		- <div class="strip__attribute">
118		- <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
119		- <div class="strip__attribute-label">8 minutes</div>
120		- </div>
121		- <div class="strip__attribute">
122		- <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
123		- <div class="strip__attribute-label">Support Engineer</div>
124		- </div>
125		- </a>
126		- </li>
127		- <li class="strip">
128		- <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link">
129		- <label for="" class="strip__label">
130		- <span>1</span>
131		- Export Mapping - Attachments (Mendix)
132		- </label>
133		- <div class="strip__attribute">
134		- <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
135		- <div class="strip__attribute-label">4 minutes</div>
136		- </div>
137		- <div class="strip__attribute">
138		- <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
139		- <div class="strip__attribute-label">Support Engineer</div>
140		- </div>
141		- </a>
142		- </li>
143		- <li class="strip">
144		- <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-ppk-security-sftp" class="strip__link">
145		- <label for="" class="strip__label">
146		- <span>1</span>
147		- PPK Security - SFTP
148		- </label>
149		- <div class="strip__attribute">
150		- <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
151		- <div class="strip__attribute-label">3 minutes</div>
152		- </div>
153		- <div class="strip__attribute">
154		- <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
155		- <div class="strip__attribute-label">Support Engineer</div>
156		- </div>
157		- </a>
158		- </li>
159		- </ul>
160		- </main>
	8	+ <div class="ez-academy_body">
	9	+ <main class="master">
	10	+ <div class="card-container">
	11	+ <a href="/bin/view/Main/RCA%KnowledgeBase/Introduction/" class="card">
	12	+ <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/migration-paths.svg) center no-repeat; background-size: 15%;">
	13	+ <h4>Introduction</h4>
161	161	</div>
	15	+ <ul class="card__footer">
	16	+ <li class="card__footer-item">
	17	+ <img class="card__footer-icon card__footer-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles24.svg"/>
	18	+ <label for="" class="card__footer-label">All</label>
	19	+ </li>
	20	+ <li class="card__footer-item">
	21	+ <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
	22	+ <label for="" class="card__footer-label">12</label>
	23	+ </li>
	24	+ </ul>
	25	+ </a>
	26	+ <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/" class="card">
	27	+ <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/rca-knowledgebase.svg) center no-repeat; background-size: 15%;">
	28	+ <h4>RCA Knowledge Base</h4>
	29	+ </div>
	30	+ <ul class="card__footer">
	31	+ <li class="card__footer-item">
	32	+ <img class="card__footer-icon card__footer-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles24.svg"/>
	33	+ <label for="" class="card__footer-label">All</label>
	34	+ </li>
	35	+ <li class="card__footer-item">
	36	+ <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
	37	+ <label for="" class="card__footer-label">9</label>
	38	+ </li>
	39	+ </ul>
	40	+ </a>
	41	+ <a href="https://status.emagiz.com/" target="_blank" class="card">
	42	+ <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/statuspage.png) center no-repeat; background-size: 15%;">
	43	+ <h4>eMagiz Status</h4>
	44	+ </div>
	45	+ <ul class="card__footer">
	46	+ <li class="card__footer-item">
	47	+ <img class="card__footer-icon card__footer-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles24.svg"/>
	48	+ <label for="" class="card__footer-label">All</label>
	49	+ </li>
	50	+ <li class="card__footer-item">
	51	+ <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
	52	+ <label for="" class="card__footer-label">1</label>
	53	+ </li>
	54	+ </ul>
	55	+ </a>
	56	+ <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base2/" class="card">
	57	+ <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/rca-knowledgebase.svg) center no-repeat; background-size: 15%;">
	58	+ <h4>RCA Knowledge Base2</h4>
	59	+ </div>
	60	+ <ul class="card__footer">
	61	+ <li class="card__footer-item">
	62	+ <img class="card__footer-icon card__footer-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles24.svg"/>
	63	+ <label for="" class="card__footer-label">All</label>
	64	+ </li>
	65	+ <li class="card__footer-item">
	66	+ <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
	67	+ <label for="" class="card__footer-label">9</label>
	68	+ </li>
	69	+ </ul>
	70	+ </a>
	71	+ </div>
	72	+ </div>
	73	+</main>
162	162	</div>
	75	+</div>
163	163	{{/html}}