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Changes for page RCA Knowledge Base

Last modified by Carlijn Kokkeler on 2024/10/02 10:26
From version 30.1
edited by Eva Torken
on 2024/02/06 10:01
Change comment: There is no comment for this version
To version 17.1
edited by Erik Bakker
on 2022/05/03 10:08
Change comment: There is no comment for this version

Summary

Details

Page properties
Parent
... ... @@ -1,1 +1,1 @@
1 -Main.eMagiz Support.WebHome
1 +Main.eMagiz Academy.WebHome
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.etorken
1 +XWiki.ebakker
Content
... ... @@ -1,76 +1,118 @@
1 -Welcome to the eMagiz Support. Here, you will find all the relevant documentation to support your eMagiz model. Below are the three main entry points which will assist you to find the right content for your work.
1 +In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.
2 2  
3 +
4 +* **Total time:** between 20 and 30 minutes
5 +* **Last updated:** March 2022
6 +
7 +
3 3  (% style="border-color:#10137e" %)
4 4  ----
5 -
6 6  {{html}}
7 7  <div class="ez-academy">
8 - <div class="ez-academy_body">
9 - <main class="master">
10 - <div class="card-container">
11 - <a href="/bin/view/Main/RCA%KnowledgeBase/Categories/Introduction/" class="card" target="blank">
12 - <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/migration-paths.svg) center no-repeat; background-size: 15%;">
13 - <h4>Introduction</h4>
14 - </div>
15 - <ul class="card__footer">
16 - <li class="card__footer-item">
17 - <img class="card__footer-icon card__footer-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles24.svg"/>
18 - <label for="" class="card__footer-label">All</label>
19 - </li>
20 - <li class="card__footer-item">
21 - <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
22 - <label for="" class="card__footer-label">12</label>
23 - </li>
12 + <div class="ez-academy_body">
13 + <main class="master">
14 + <ul class="strip-container">
15 + <li class="strip">
16 + <a href="../../docs/rca-knowledgebase/rca-knowledgebase-data-loss-during-production-change" class="strip__link">
17 + <label for="" class="strip__label">
18 + <span>1</span>
19 + Data loss during a production change
20 + </label>
21 + <div class="strip__attribute">
22 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
23 + <div class="strip__attribute-label">4 minutes</div>
24 + </div>
25 + <div class="strip__attribute">
26 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
27 + <div class="strip__attribute-label">Support Engineer</div>
28 + </div>
29 + </a>
30 + </li>
31 + <li class="strip">
32 + <a href="../../docs/rca-knowledgebase/rca-knowledgebase-unable-to-find-valid-certification-path" class="strip__link">
33 + <label for="" class="strip__label">
34 + <span>1</span>
35 + Unable to find valid certification path
36 + </label>
37 + <div class="strip__attribute">
38 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
39 + <div class="strip__attribute-label">4 minutes</div>
40 + </div>
41 + <div class="strip__attribute">
42 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
43 + <div class="strip__attribute-label">Support Engineer</div>
44 + </div>
45 + </a>
46 + </li>
47 + <li class="strip">
48 + <a href="../../docs/rca-knowledgebase/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link">
49 + <label for="" class="strip__label">
50 + <span>1</span>
51 + Timeout occurred on web service call
52 + </label>
53 + <div class="strip__attribute">
54 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
55 + <div class="strip__attribute-label">3 minutes</div>
56 + </div>
57 + <div class="strip__attribute">
58 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
59 + <div class="strip__attribute-label">Support Engineer</div>
60 + </div>
61 + </a>
62 + </li>
63 + </li>
64 + <li class="strip">
65 + <a href="../../docs/rca-knowledgebase/rca-knowledgebase-error-template-match-code-mappings" class="strip__link">
66 + <label for="" class="strip__label">
67 + <span>1</span>
68 + Template match issue for missing code mappings
69 + </label>
70 + <div class="strip__attribute">
71 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
72 + <div class="strip__attribute-label">3 minutes</div>
73 + </div>
74 + <div class="strip__attribute">
75 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
76 + <div class="strip__attribute-label">Support Engineer</div>
77 + </div>
78 + </a>
79 + </li>
80 + </li>
81 + <li class="strip">
82 + <a href="../../docs/rca-knowledgebase/rca-knowledgebase-cleanup-repository-flow-notstarted" class="strip__link">
83 + <label for="" class="strip__label">
84 + <span>1</span>
85 + Flows not installed on runtime
86 + </label>
87 + <div class="strip__attribute">
88 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
89 + <div class="strip__attribute-label">3 minutes</div>
90 + </div>
91 + <div class="strip__attribute">
92 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
93 + <div class="strip__attribute-label">Support Engineer</div>
94 + </div>
95 + </a>
96 + </li>
97 + </li>
98 + <li class="strip">
99 + <a href="../../docs/rca-knowledgebase/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link">
100 + <label for="" class="strip__label">
101 + <span>1</span>
102 + Transforming to output via multiple input attributes (data types)
103 + </label>
104 + <div class="strip__attribute">
105 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
106 + <div class="strip__attribute-label">3 minutes</div>
107 + </div>
108 + <div class="strip__attribute">
109 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
110 + <div class="strip__attribute-label">Support Engineer</div>
111 + </div>
112 + </a>
113 + </li>
24 24   </ul>
25 - </a>
26 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/" class="card">
27 - <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/rca-knowledgebase.svg) center no-repeat; background-size: 15%;">
28 - <h4>RCA Knowledge Base</h4>
115 + </main>
29 29   </div>
30 - <ul class="card__footer">
31 - <li class="card__footer-item">
32 - <img class="card__footer-icon card__footer-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles24.svg"/>
33 - <label for="" class="card__footer-label">All</label>
34 - </li>
35 - <li class="card__footer-item">
36 - <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
37 - <label for="" class="card__footer-label">9</label>
38 - </li>
39 - </ul>
40 - </a>
41 - <a href="https://status.emagiz.com/" target="_blank" class="card">
42 - <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/statuspage.png) center no-repeat; background-size: 15%;">
43 - <h4>eMagiz Status</h4>
44 - </div>
45 - <ul class="card__footer">
46 - <li class="card__footer-item">
47 - <img class="card__footer-icon card__footer-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles24.svg"/>
48 - <label for="" class="card__footer-label">All</label>
49 - </li>
50 - <li class="card__footer-item">
51 - <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
52 - <label for="" class="card__footer-label">1</label>
53 - </li>
54 - </ul>
55 - </a>
56 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base2/" class="card">
57 - <div class="card__body" style="background: url(/bin/download/Main/Images/General/WebHome/rca-knowledgebase.svg) center no-repeat; background-size: 15%;">
58 - <h4>RCA Knowledge Base2</h4>
59 - </div>
60 - <ul class="card__footer">
61 - <li class="card__footer-item">
62 - <img class="card__footer-icon card__footer-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles24.svg"/>
63 - <label for="" class="card__footer-label">All</label>
64 - </li>
65 - <li class="card__footer-item">
66 - <img class="card__footer-icon card__footer-icon--lessons" src="/bin/download/Main/Images/General/WebHome/icon-lessons24.svg"/>
67 - <label for="" class="card__footer-label">9</label>
68 - </li>
69 - </ul>
70 - </a>
71 - </div>
72 - </div>
73 -</main>
74 74  </div>
75 -</div>
76 76  {{/html}}