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Changes for page Configuration Issues

Last modified by Erik Bakker on 2025/02/25 14:53
From version 10.1
edited by Eva Torken
on 2024/02/06 12:19
Change comment: There is no comment for this version
To version 22.1
edited by Erik Bakker
on 2025/02/25 14:53
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.etorken
1 +XWiki.ebakker
Default language
... ... @@ -1,1 +1,1 @@
1 -en
1 +de
Content
... ... @@ -1,5 +1,4 @@
1 1  In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.
2 -
3 3  (% style="border-color:#10137e" %)
4 4  ----
5 5  {{html}}
... ... @@ -7,16 +7,24 @@
7 7   <div class="ez-academy_body">
8 8   <main class="master">
9 9   <ul class="strip-container">
10 - <li class="strip">
11 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link" target="blank">
9 + <li class="strip">
10 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-incorrect-flow-configuration" class="strip__link" target="_blank">
12 12   <label for="" class="strip__label">
13 13   <span>1</span>
14 - Timeout occurred on web service call
13 + Incorrect Flow Configuration
15 15   </label>
16 16   <div class="strip__attribute">
17 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
18 - <div class="strip__attribute-label">3 minutes</div>
16 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
17 + <div class="strip__attribute-label">Support Engineer</div>
19 19   </div>
19 + </a>
20 + </li>
21 + <li class="strip">
22 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-incorrect-property-configuration" class="strip__link" target="_blank">
23 + <label for="" class="strip__label">
24 + <span>1</span>
25 + Incorrect Property Configuration
26 + </label>
20 20   <div class="strip__attribute">
21 21   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
22 22   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -23,32 +23,60 @@
23 23   </div>
24 24   </a>
25 25   </li>
26 - <li class="strip">
27 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-error-template-match-code-mappings" class="strip__link" target="blank">
33 + <li class="strip">
34 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-invalid-transformation-configuration" class="strip__link" target="_blank">
28 28   <label for="" class="strip__label">
29 29   <span>1</span>
30 - Template match issue for missing code mappings
37 + Invalid Tranformation Configuration
31 31   </label>
32 32   <div class="strip__attribute">
33 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
34 - <div class="strip__attribute-label">3 minutes</div>
40 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
41 + <div class="strip__attribute-label">Support Engineer</div>
35 35   </div>
43 + </a>
44 + </li>
45 + <li class="strip">
46 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-incorrect-groovy-configuration" class="strip__link" target="_blank">
47 + <label for="" class="strip__label">
48 + <span>1</span>
49 + Incorrect Groovy Configuration
50 + </label>
36 36   <div class="strip__attribute">
37 37   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
38 38   <div class="strip__attribute-label">Support Engineer</div>
39 39   </div>
40 40   </a>
56 + </li>
57 + <li class="strip">
58 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link" target="_blank">
59 + <label for="" class="strip__label">
60 + <span>1</span>
61 + Timeout occurred on web service call
62 + </label>
63 + <div class="strip__attribute">
64 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
65 + <div class="strip__attribute-label">Support Engineer</div>
66 + </div>
67 + </a>
41 41   </li>
42 42   <li class="strip">
43 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link" target="blank">
70 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-error-template-match-code-mappings" class="strip__link" target="_blank">
44 44   <label for="" class="strip__label">
45 45   <span>1</span>
46 - Transforming to output via multiple input attributes (data types)
73 + Template match issue for missing code mappings
47 47   </label>
48 48   <div class="strip__attribute">
49 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
50 - <div class="strip__attribute-label">3 minutes</div>
76 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
77 + <div class="strip__attribute-label">Support Engineer</div>
51 51   </div>
79 + </a>
80 + </li>
81 + <li class="strip">
82 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link" target="_blank">
83 + <label for="" class="strip__label">
84 + <span>1</span>
85 + Transforming to output via multiple input attributes (data types)
86 + </label>
52 52   <div class="strip__attribute">
53 53   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
54 54   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -56,16 +56,12 @@
56 56   </a>
57 57   </li>
58 58   <li class="strip">
59 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link" target="blank">
94 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link" target="_blank">
60 60   <label for="" class="strip__label">
61 61   <span>1</span>
62 62   Export Mapping - Attachments (Mendix)
63 63   </label>
64 64   <div class="strip__attribute">
65 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
66 - <div class="strip__attribute-label">4 minutes</div>
67 - </div>
68 - <div class="strip__attribute">
69 69   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
70 70   <div class="strip__attribute-label">Support Engineer</div>
71 71   </div>
... ... @@ -72,16 +72,12 @@
72 72   </a>
73 73   </li>
74 74   <li class="strip">
75 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-ppk-security-sftp" class="strip__link" target="blank">
106 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-ppk-security-sftp" class="strip__link" target="_blank">
76 76   <label for="" class="strip__label">
77 77   <span>1</span>
78 78   PPK Security - SFTP
79 79   </label>
80 80   <div class="strip__attribute">
81 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
82 - <div class="strip__attribute-label">3 minutes</div>
83 - </div>
84 - <div class="strip__attribute">
85 85   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
86 86   <div class="strip__attribute-label">Support Engineer</div>
87 87   </div>
... ... @@ -88,16 +88,12 @@
88 88   </a>
89 89   </li>
90 90   <li class="strip">
91 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-queue-configuration" class="strip__link" target="blank">
118 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-incorrect-queue-configuration" class="strip__link" target="_blank">
92 92   <label for="" class="strip__label">
93 93   <span>1</span>
94 94   Incorrect Queue Configuration
95 95   </label>
96 96   <div class="strip__attribute">
97 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
98 - <div class="strip__attribute-label">3 minutes</div>
99 - </div>
100 - <div class="strip__attribute">
101 101   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
102 102   <div class="strip__attribute-label">Support Engineer</div>
103 103   </div>
... ... @@ -104,16 +104,12 @@
104 104   </a>
105 105   </li>
106 106   <li class="strip">
107 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-create-resources-problem" class="strip__link" target="blank">
130 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-create-resources-problem" class="strip__link" target="_blank">
108 108   <label for="" class="strip__label">
109 109   <span>1</span>
110 110   Create Resources Problem
111 111   </label>
112 112   <div class="strip__attribute">
113 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
114 - <div class="strip__attribute-label">3 minutes</div>
115 - </div>
116 - <div class="strip__attribute">
117 117   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
118 118   <div class="strip__attribute-label">Support Engineer</div>
119 119   </div>
... ... @@ -120,16 +120,12 @@
120 120   </a>
121 121   </li>
122 122   <li class="strip">
123 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-data-limits" class="strip__link" target="blank">
142 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-data-limits" class="strip__link" target="_blank">
124 124   <label for="" class="strip__label">
125 125   <span>1</span>
126 126   Data limits
127 127   </label>
128 128   <div class="strip__attribute">
129 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
130 - <div class="strip__attribute-label">3 minutes</div>
131 - </div>
132 - <div class="strip__attribute">
133 133   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
134 134   <div class="strip__attribute-label">Support Engineer</div>
135 135   </div>
... ... @@ -136,16 +136,12 @@
136 136   </a>
137 137   </li>
138 138   <li class="strip">
139 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-time-out-error" class="strip__link" target="blank">
154 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-time-out-error" class="strip__link" target="_blank">
140 140   <label for="" class="strip__label">
141 141   <span>1</span>
142 142   Time-out error
143 143   </label>
144 144   <div class="strip__attribute">
145 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
146 - <div class="strip__attribute-label">3 minutes</div>
147 - </div>
148 - <div class="strip__attribute">
149 149   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
150 150   <div class="strip__attribute-label">Support Engineer</div>
151 151   </div>
... ... @@ -152,16 +152,12 @@
152 152   </a>
153 153   </li>
154 154   <li class="strip">
155 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-ftp-configuration" class="strip__link" target="blank">
166 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-ftp-configuration" class="strip__link" target="_blank">
156 156   <label for="" class="strip__label">
157 157   <span>1</span>
158 158   FTP Configuration
159 159   </label>
160 160   <div class="strip__attribute">
161 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
162 - <div class="strip__attribute-label">3 minutes</div>
163 - </div>
164 - <div class="strip__attribute">
165 165   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
166 166   <div class="strip__attribute-label">Support Engineer</div>
167 167   </div>
... ... @@ -168,85 +168,41 @@
168 168   </a>
169 169   </li>
170 170   <li class="strip">
171 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-force-http-header-configuration" class="strip__link" target="blank">
178 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-force-http-header-configuration" class="strip__link" target="_blank">
172 172   <label for="" class="strip__label">
173 173   <span>1</span>
174 174   Force HTTP Header Configuration
175 175   </label>
176 176   <div class="strip__attribute">
177 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
178 - <div class="strip__attribute-label">3 minutes</div>
179 - </div>
180 - <div class="strip__attribute">
181 181   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
182 182   <div class="strip__attribute-label">Support Engineer</div>
183 183   </div>
184 184   </a>
185 185   </li>
186 - <li class="strip">
187 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-property-configuration" class="strip__link" target="blank">
189 + <li class="strip">
190 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-code-mapping-not-functioning" class="strip__link" target="_blank">
188 188   <label for="" class="strip__label">
189 189   <span>1</span>
190 - Incorrect Property Configuration
193 + Code Mapping not functioning
191 191   </label>
192 192   <div class="strip__attribute">
193 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
194 - <div class="strip__attribute-label">3 minutes</div>
195 - </div>
196 - <div class="strip__attribute">
197 197   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
198 198   <div class="strip__attribute-label">Support Engineer</div>
199 199   </div>
200 200   </a>
201 201   </li>
202 - <li class="strip">
203 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-invalid-transformation-configuration" class="strip__link" target="blank">
201 + <li class="strip">
202 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-api-operation-not-functioning" class="strip__link" target="_blank">
204 204   <label for="" class="strip__label">
205 205   <span>1</span>
206 - Invalid Tranformation Configuration
205 + API Operation - Not Functioning (Dispatcher has no subscribers)
207 207   </label>
208 208   <div class="strip__attribute">
209 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
210 - <div class="strip__attribute-label">3 minutes</div>
211 - </div>
212 - <div class="strip__attribute">
213 213   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
214 214   <div class="strip__attribute-label">Support Engineer</div>
215 215   </div>
216 216   </a>
217 217   </li>
218 - <li class="strip">
219 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-groovy-configuration" class="strip__link" target="blank">
220 - <label for="" class="strip__label">
221 - <span>1</span>
222 - Incorrect Groovy Configuration
223 - </label>
224 - <div class="strip__attribute">
225 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
226 - <div class="strip__attribute-label">3 minutes</div>
227 - </div>
228 - <div class="strip__attribute">
229 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
230 - <div class="strip__attribute-label">Support Engineer</div>
231 - </div>
232 - </a>
233 - </li>
234 - <li class="strip">
235 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-flow-configuration" class="strip__link" target="blank">
236 - <label for="" class="strip__label">
237 - <span>1</span>
238 - Incorrect Flow Configuration
239 - </label>
240 - <div class="strip__attribute">
241 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
242 - <div class="strip__attribute-label">3 minutes</div>
243 - </div>
244 - <div class="strip__attribute">
245 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
246 - <div class="strip__attribute-label">Support Engineer</div>
247 - </div>
248 - </a>
249 - </li>
250 250   </ul>
251 251   </main>
252 252   </div>