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Changes for page Configuration Issues

Last modified by Erik Bakker on 2025/02/25 14:53
From version 12.1
edited by Eva Torken
on 2024/02/06 12:30
Change comment: There is no comment for this version
To version 4.1
edited by Eva Torken
on 2024/02/06 11:47
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -1,5 +1,10 @@
1 1  In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.
2 2  
3 +
4 +* **Total time:** between 20 and 30 minutes
5 +* **Last updated:** March 2022
6 +
7 +
3 3  (% style="border-color:#10137e" %)
4 4  ----
5 5  {{html}}
... ... @@ -8,23 +8,15 @@
8 8   <main class="master">
9 9   <ul class="strip-container">
10 10   <li class="strip">
11 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link" target="blank">
16 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link">
12 12   <label for="" class="strip__label">
13 13   <span>1</span>
14 14   Timeout occurred on web service call
15 15   </label>
16 16   <div class="strip__attribute">
17 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
18 - <div class="strip__attribute-label">Support Engineer</div>
22 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
23 + <div class="strip__attribute-label">3 minutes</div>
19 19   </div>
20 - </a>
21 - </li>
22 - <li class="strip">
23 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-error-template-match-code-mappings" class="strip__link" target="blank">
24 - <label for="" class="strip__label">
25 - <span>1</span>
26 - Template match issue for missing code mappings
27 - </label>
28 28   <div class="strip__attribute">
29 29   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
30 30   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -32,23 +32,15 @@
32 32   </a>
33 33   </li>
34 34   <li class="strip">
35 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link" target="blank">
32 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-error-template-match-code-mappings" class="strip__link">
36 36   <label for="" class="strip__label">
37 37   <span>1</span>
38 - Transforming to output via multiple input attributes (data types)
35 + Template match issue for missing code mappings
39 39   </label>
40 40   <div class="strip__attribute">
41 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
42 - <div class="strip__attribute-label">Support Engineer</div>
38 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
39 + <div class="strip__attribute-label">3 minutes</div>
43 43   </div>
44 - </a>
45 - </li>
46 - <li class="strip">
47 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link" target="blank">
48 - <label for="" class="strip__label">
49 - <span>1</span>
50 - Export Mapping - Attachments (Mendix)
51 - </label>
52 52   <div class="strip__attribute">
53 53   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
54 54   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -55,24 +55,16 @@
55 55   </div>
56 56   </a>
57 57   </li>
58 - <li class="strip">
59 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-ppk-security-sftp" class="strip__link" target="blank">
47 + <li class="strip">
48 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link">
60 60   <label for="" class="strip__label">
61 61   <span>1</span>
62 - PPK Security - SFTP
51 + Transforming to output via multiple input attributes (data types)
63 63   </label>
64 64   <div class="strip__attribute">
65 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
66 - <div class="strip__attribute-label">Support Engineer</div>
54 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
55 + <div class="strip__attribute-label">3 minutes</div>
67 67   </div>
68 - </a>
69 - </li>
70 - <li class="strip">
71 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-queue-configuration" class="strip__link" target="blank">
72 - <label for="" class="strip__label">
73 - <span>1</span>
74 - Incorrect Queue Configuration
75 - </label>
76 76   <div class="strip__attribute">
77 77   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
78 78   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -79,24 +79,16 @@
79 79   </div>
80 80   </a>
81 81   </li>
82 - <li class="strip">
83 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-create-resources-problem" class="strip__link" target="blank">
63 + <li class="strip">
64 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link">
84 84   <label for="" class="strip__label">
85 85   <span>1</span>
86 - Create Resources Problem
67 + Transforming to output via multiple input attributes (data types)
87 87   </label>
88 88   <div class="strip__attribute">
89 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
90 - <div class="strip__attribute-label">Support Engineer</div>
70 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
71 + <div class="strip__attribute-label">3 minutes</div>
91 91   </div>
92 - </a>
93 - </li>
94 - <li class="strip">
95 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-data-limits" class="strip__link" target="blank">
96 - <label for="" class="strip__label">
97 - <span>1</span>
98 - Data limits
99 - </label>
100 100   <div class="strip__attribute">
101 101   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
102 102   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -103,48 +103,16 @@
103 103   </div>
104 104   </a>
105 105   </li>
106 - <li class="strip">
107 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-time-out-error" class="strip__link" target="blank">
108 - <label for="" class="strip__label">
109 - <span>1</span>
110 - Time-out error
111 - </label>
112 - <div class="strip__attribute">
113 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
114 - <div class="strip__attribute-label">Support Engineer</div>
115 - </div>
116 - </a>
117 - </li>
118 - <li class="strip">
119 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-ftp-configuration" class="strip__link" target="blank">
120 - <label for="" class="strip__label">
121 - <span>1</span>
122 - FTP Configuration
123 - </label>
124 - <div class="strip__attribute">
125 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
126 - <div class="strip__attribute-label">Support Engineer</div>
127 - </div>
128 - </a>
129 - </li>
130 130   <li class="strip">
131 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-force-http-header-configuration" class="strip__link" target="blank">
80 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link">
132 132   <label for="" class="strip__label">
133 133   <span>1</span>
134 - Force HTTP Header Configuration
83 + Export Mapping - Attachments (Mendix)
135 135   </label>
136 136   <div class="strip__attribute">
137 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
138 - <div class="strip__attribute-label">Support Engineer</div>
86 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
87 + <div class="strip__attribute-label">4 minutes</div>
139 139   </div>
140 - </a>
141 - </li>
142 - <li class="strip">
143 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-property-configuration" class="strip__link" target="blank">
144 - <label for="" class="strip__label">
145 - <span>1</span>
146 - Incorrect Property Configuration
147 - </label>
148 148   <div class="strip__attribute">
149 149   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
150 150   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -151,43 +151,23 @@
151 151   </div>
152 152   </a>
153 153   </li>
154 - <li class="strip">
155 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-invalid-transformation-configuration" class="strip__link" target="blank">
95 + <li class="strip">
96 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-ppk-security-sftp" class="strip__link">
156 156   <label for="" class="strip__label">
157 157   <span>1</span>
158 - Invalid Tranformation Configuration
99 + PPK Security - SFTP
159 159   </label>
160 160   <div class="strip__attribute">
161 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
162 - <div class="strip__attribute-label">Support Engineer</div>
102 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
103 + <div class="strip__attribute-label">3 minutes</div>
163 163   </div>
164 - </a>
165 - </li>
166 - <li class="strip">
167 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-groovy-configuration" class="strip__link" target="blank">
168 - <label for="" class="strip__label">
169 - <span>1</span>
170 - Incorrect Groovy Configuration
171 - </label>
172 172   <div class="strip__attribute">
173 173   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
174 174   <div class="strip__attribute-label">Support Engineer</div>
175 175   </div>
176 176   </a>
177 - </li>
178 - <li class="strip">
179 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-flow-configuration" class="strip__link" target="blank">
180 - <label for="" class="strip__label">
181 - <span>1</span>
182 - Incorrect Flow Configuration
183 - </label>
184 - <div class="strip__attribute">
185 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
186 - <div class="strip__attribute-label">Support Engineer</div>
187 - </div>
188 - </a>
189 - </li>
190 - </ul>
110 + </li>
111 + </ul>
191 191   </main>
192 192   </div>
193 193  </div>