Skip to Content

Changes for page Configuration Issues

Last modified by Erik Bakker on 2025/02/25 14:53
From version 12.1
edited by Eva Torken
on 2024/02/06 12:30
Change comment: There is no comment for this version
To version 6.4
edited by Eva Torken
on 2024/02/06 12:05
Change comment: Update document after refactoring.

Summary

Details

Page properties
Content
... ... @@ -1,5 +1,10 @@
1 1  In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.
2 2  
3 +
4 +* **Total time:** between 20 and 30 minutes
5 +* **Last updated:** March 2022
6 +
7 +
3 3  (% style="border-color:#10137e" %)
4 4  ----
5 5  {{html}}
... ... @@ -8,12 +8,16 @@
8 8   <main class="master">
9 9   <ul class="strip-container">
10 10   <li class="strip">
11 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link" target="blank">
16 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link" target="blank">
12 12   <label for="" class="strip__label">
13 13   <span>1</span>
14 14   Timeout occurred on web service call
15 15   </label>
16 16   <div class="strip__attribute">
22 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
23 + <div class="strip__attribute-label">3 minutes</div>
24 + </div>
25 + <div class="strip__attribute">
17 17   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
18 18   <div class="strip__attribute-label">Support Engineer</div>
19 19   </div>
... ... @@ -20,12 +20,16 @@
20 20   </a>
21 21   </li>
22 22   <li class="strip">
23 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-error-template-match-code-mappings" class="strip__link" target="blank">
32 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-error-template-match-code-mappings" class="strip__link" target="blank">
24 24   <label for="" class="strip__label">
25 25   <span>1</span>
26 26   Template match issue for missing code mappings
27 27   </label>
28 28   <div class="strip__attribute">
38 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
39 + <div class="strip__attribute-label">3 minutes</div>
40 + </div>
41 + <div class="strip__attribute">
29 29   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
30 30   <div class="strip__attribute-label">Support Engineer</div>
31 31   </div>
... ... @@ -32,12 +32,16 @@
32 32   </a>
33 33   </li>
34 34   <li class="strip">
35 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link" target="blank">
48 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link" target="blank">
36 36   <label for="" class="strip__label">
37 37   <span>1</span>
38 38   Transforming to output via multiple input attributes (data types)
39 39   </label>
40 40   <div class="strip__attribute">
54 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
55 + <div class="strip__attribute-label">3 minutes</div>
56 + </div>
57 + <div class="strip__attribute">
41 41   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
42 42   <div class="strip__attribute-label">Support Engineer</div>
43 43   </div>
... ... @@ -44,12 +44,16 @@
44 44   </a>
45 45   </li>
46 46   <li class="strip">
47 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link" target="blank">
64 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link" target="blank">
48 48   <label for="" class="strip__label">
49 49   <span>1</span>
50 50   Export Mapping - Attachments (Mendix)
51 51   </label>
52 52   <div class="strip__attribute">
70 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
71 + <div class="strip__attribute-label">4 minutes</div>
72 + </div>
73 + <div class="strip__attribute">
53 53   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
54 54   <div class="strip__attribute-label">Support Engineer</div>
55 55   </div>
... ... @@ -56,12 +56,16 @@
56 56   </a>
57 57   </li>
58 58   <li class="strip">
59 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-ppk-security-sftp" class="strip__link" target="blank">
80 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-ppk-security-sftp" class="strip__link" target="blank">
60 60   <label for="" class="strip__label">
61 61   <span>1</span>
62 62   PPK Security - SFTP
63 63   </label>
64 64   <div class="strip__attribute">
86 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
87 + <div class="strip__attribute-label">3 minutes</div>
88 + </div>
89 + <div class="strip__attribute">
65 65   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
66 66   <div class="strip__attribute-label">Support Engineer</div>
67 67   </div>
... ... @@ -68,12 +68,16 @@
68 68   </a>
69 69   </li>
70 70   <li class="strip">
71 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-queue-configuration" class="strip__link" target="blank">
96 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-incorrect-queue-configuration/" class="strip__link" target="blank">
72 72   <label for="" class="strip__label">
73 73   <span>1</span>
74 74   Incorrect Queue Configuration
75 75   </label>
76 76   <div class="strip__attribute">
102 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
103 + <div class="strip__attribute-label">3 minutes</div>
104 + </div>
105 + <div class="strip__attribute">
77 77   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
78 78   <div class="strip__attribute-label">Support Engineer</div>
79 79   </div>
... ... @@ -80,12 +80,16 @@
80 80   </a>
81 81   </li>
82 82   <li class="strip">
83 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-create-resources-problem" class="strip__link" target="blank">
112 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-create-resources-problem/" class="strip__link" target="blank">
84 84   <label for="" class="strip__label">
85 85   <span>1</span>
86 86   Create Resources Problem
87 87   </label>
88 88   <div class="strip__attribute">
118 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
119 + <div class="strip__attribute-label">3 minutes</div>
120 + </div>
121 + <div class="strip__attribute">
89 89   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
90 90   <div class="strip__attribute-label">Support Engineer</div>
91 91   </div>
... ... @@ -92,12 +92,16 @@
92 92   </a>
93 93   </li>
94 94   <li class="strip">
95 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-data-limits" class="strip__link" target="blank">
128 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-data-limits/" class="strip__link" target="blank">
96 96   <label for="" class="strip__label">
97 97   <span>1</span>
98 98   Data limits
99 99   </label>
100 100   <div class="strip__attribute">
134 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
135 + <div class="strip__attribute-label">3 minutes</div>
136 + </div>
137 + <div class="strip__attribute">
101 101   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
102 102   <div class="strip__attribute-label">Support Engineer</div>
103 103   </div>
... ... @@ -104,12 +104,16 @@
104 104   </a>
105 105   </li>
106 106   <li class="strip">
107 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-time-out-error" class="strip__link" target="blank">
144 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-time-out-error/" class="strip__link" target="blank">
108 108   <label for="" class="strip__label">
109 109   <span>1</span>
110 110   Time-out error
111 111   </label>
112 112   <div class="strip__attribute">
150 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
151 + <div class="strip__attribute-label">3 minutes</div>
152 + </div>
153 + <div class="strip__attribute">
113 113   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
114 114   <div class="strip__attribute-label">Support Engineer</div>
115 115   </div>
... ... @@ -116,12 +116,16 @@
116 116   </a>
117 117   </li>
118 118   <li class="strip">
119 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-ftp-configuration" class="strip__link" target="blank">
160 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-ftp-configuration/" class="strip__link" target="blank">
120 120   <label for="" class="strip__label">
121 121   <span>1</span>
122 122   FTP Configuration
123 123   </label>
124 124   <div class="strip__attribute">
166 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
167 + <div class="strip__attribute-label">3 minutes</div>
168 + </div>
169 + <div class="strip__attribute">
125 125   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
126 126   <div class="strip__attribute-label">Support Engineer</div>
127 127   </div>
... ... @@ -128,12 +128,16 @@
128 128   </a>
129 129   </li>
130 130   <li class="strip">
131 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-force-http-header-configuration" class="strip__link" target="blank">
176 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-force-http-header-configuration/" class="strip__link" target="blank">
132 132   <label for="" class="strip__label">
133 133   <span>1</span>
134 134   Force HTTP Header Configuration
135 135   </label>
136 136   <div class="strip__attribute">
182 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
183 + <div class="strip__attribute-label">3 minutes</div>
184 + </div>
185 + <div class="strip__attribute">
137 137   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
138 138   <div class="strip__attribute-label">Support Engineer</div>
139 139   </div>
... ... @@ -140,12 +140,16 @@
140 140   </a>
141 141   </li>
142 142   <li class="strip">
143 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-property-configuration" class="strip__link" target="blank">
192 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-incorrect-property-configuration/" class="strip__link" target="blank">
144 144   <label for="" class="strip__label">
145 145   <span>1</span>
146 146   Incorrect Property Configuration
147 147   </label>
148 148   <div class="strip__attribute">
198 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
199 + <div class="strip__attribute-label">3 minutes</div>
200 + </div>
201 + <div class="strip__attribute">
149 149   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
150 150   <div class="strip__attribute-label">Support Engineer</div>
151 151   </div>
... ... @@ -152,12 +152,16 @@
152 152   </a>
153 153   </li>
154 154   <li class="strip">
155 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-invalid-transformation-configuration" class="strip__link" target="blank">
208 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-invalid-transformation-configuration/" class="strip__link" target="blank">
156 156   <label for="" class="strip__label">
157 157   <span>1</span>
158 158   Invalid Tranformation Configuration
159 159   </label>
160 160   <div class="strip__attribute">
214 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
215 + <div class="strip__attribute-label">3 minutes</div>
216 + </div>
217 + <div class="strip__attribute">
161 161   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
162 162   <div class="strip__attribute-label">Support Engineer</div>
163 163   </div>
... ... @@ -164,12 +164,16 @@
164 164   </a>
165 165   </li>
166 166   <li class="strip">
167 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-groovy-configuration" class="strip__link" target="blank">
224 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-incorrect-groovy-configuration/" class="strip__link" target="blank">
168 168   <label for="" class="strip__label">
169 169   <span>1</span>
170 170   Incorrect Groovy Configuration
171 171   </label>
172 172   <div class="strip__attribute">
230 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
231 + <div class="strip__attribute-label">3 minutes</div>
232 + </div>
233 + <div class="strip__attribute">
173 173   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
174 174   <div class="strip__attribute-label">Support Engineer</div>
175 175   </div>
... ... @@ -176,12 +176,16 @@
176 176   </a>
177 177   </li>
178 178   <li class="strip">
179 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-flow-configuration" class="strip__link" target="blank">
240 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-incorrect-flow-configuration/" class="strip__link" target="blank">
180 180   <label for="" class="strip__label">
181 181   <span>1</span>
182 182   Incorrect Flow Configuration
183 183   </label>
184 184   <div class="strip__attribute">
246 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
247 + <div class="strip__attribute-label">3 minutes</div>
248 + </div>
249 + <div class="strip__attribute">
185 185   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
186 186   <div class="strip__attribute-label">Support Engineer</div>
187 187   </div>