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Changes for page Configuration Issues

Last modified by Erik Bakker on 2025/02/25 14:53
From version 14.2
edited by Eva Torken
on 2024/02/09 08:04
Change comment: Update document after refactoring.
To version 5.1
edited by Eva Torken
on 2024/02/06 11:48
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -rca-knowledgebase-configuration-issues
1 +Configuration Issues
Content
... ... @@ -1,5 +1,10 @@
1 1  In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.
2 2  
3 +
4 +* **Total time:** between 20 and 30 minutes
5 +* **Last updated:** March 2022
6 +
7 +
3 3  (% style="border-color:#10137e" %)
4 4  ----
5 5  {{html}}
... ... @@ -7,24 +7,16 @@
7 7   <div class="ez-academy_body">
8 8   <main class="master">
9 9   <ul class="strip-container">
10 - <li class="strip">
11 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-flow-configuration" class="strip__link" target="blank">
15 + <li class="strip">
16 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link">
12 12   <label for="" class="strip__label">
13 13   <span>1</span>
14 - Incorrect Flow Configuration
19 + Timeout occurred on web service call
15 15   </label>
16 16   <div class="strip__attribute">
17 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
18 - <div class="strip__attribute-label">Support Engineer</div>
22 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
23 + <div class="strip__attribute-label">3 minutes</div>
19 19   </div>
20 - </a>
21 - </li>
22 - <li class="strip">
23 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-property-configuration" class="strip__link" target="blank">
24 - <label for="" class="strip__label">
25 - <span>1</span>
26 - Incorrect Property Configuration
27 - </label>
28 28   <div class="strip__attribute">
29 29   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
30 30   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -31,60 +31,32 @@
31 31   </div>
32 32   </a>
33 33   </li>
34 - <li class="strip">
35 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-invalid-transformation-configuration" class="strip__link" target="blank">
31 + <li class="strip">
32 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-error-template-match-code-mappings" class="strip__link">
36 36   <label for="" class="strip__label">
37 37   <span>1</span>
38 - Invalid Tranformation Configuration
35 + Template match issue for missing code mappings
39 39   </label>
40 40   <div class="strip__attribute">
41 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
42 - <div class="strip__attribute-label">Support Engineer</div>
38 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
39 + <div class="strip__attribute-label">3 minutes</div>
43 43   </div>
44 - </a>
45 - </li>
46 - <li class="strip">
47 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-groovy-configuration" class="strip__link" target="blank">
48 - <label for="" class="strip__label">
49 - <span>1</span>
50 - Incorrect Groovy Configuration
51 - </label>
52 52   <div class="strip__attribute">
53 53   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
54 54   <div class="strip__attribute-label">Support Engineer</div>
55 55   </div>
56 56   </a>
57 - </li>
58 - <li class="strip">
59 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link" target="blank">
60 - <label for="" class="strip__label">
61 - <span>1</span>
62 - Timeout occurred on web service call
63 - </label>
64 - <div class="strip__attribute">
65 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
66 - <div class="strip__attribute-label">Support Engineer</div>
67 - </div>
68 - </a>
69 69   </li>
70 70   <li class="strip">
71 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-error-template-match-code-mappings" class="strip__link" target="blank">
48 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link">
72 72   <label for="" class="strip__label">
73 73   <span>1</span>
74 - Template match issue for missing code mappings
51 + Transforming to output via multiple input attributes (data types)
75 75   </label>
76 76   <div class="strip__attribute">
77 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
78 - <div class="strip__attribute-label">Support Engineer</div>
54 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
55 + <div class="strip__attribute-label">3 minutes</div>
79 79   </div>
80 - </a>
81 - </li>
82 - <li class="strip">
83 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link" target="blank">
84 - <label for="" class="strip__label">
85 - <span>1</span>
86 - Transforming to output via multiple input attributes (data types)
87 - </label>
88 88   <div class="strip__attribute">
89 89   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
90 90   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -92,12 +92,16 @@
92 92   </a>
93 93   </li>
94 94   <li class="strip">
95 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link" target="blank">
64 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link">
96 96   <label for="" class="strip__label">
97 97   <span>1</span>
98 98   Export Mapping - Attachments (Mendix)
99 99   </label>
100 100   <div class="strip__attribute">
70 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
71 + <div class="strip__attribute-label">4 minutes</div>
72 + </div>
73 + <div class="strip__attribute">
101 101   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
102 102   <div class="strip__attribute-label">Support Engineer</div>
103 103   </div>
... ... @@ -104,23 +104,15 @@
104 104   </a>
105 105   </li>
106 106   <li class="strip">
107 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-ppk-security-sftp" class="strip__link" target="blank">
80 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-ppk-security-sftp" class="strip__link">
108 108   <label for="" class="strip__label">
109 109   <span>1</span>
110 110   PPK Security - SFTP
111 111   </label>
112 112   <div class="strip__attribute">
113 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
114 - <div class="strip__attribute-label">Support Engineer</div>
86 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
87 + <div class="strip__attribute-label">3 minutes</div>
115 115   </div>
116 - </a>
117 - </li>
118 - <li class="strip">
119 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-queue-configuration" class="strip__link" target="blank">
120 - <label for="" class="strip__label">
121 - <span>1</span>
122 - Incorrect Queue Configuration
123 - </label>
124 124   <div class="strip__attribute">
125 125   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
126 126   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -127,67 +127,7 @@
127 127   </div>
128 128   </a>
129 129   </li>
130 - <li class="strip">
131 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-create-resources-problem" class="strip__link" target="blank">
132 - <label for="" class="strip__label">
133 - <span>1</span>
134 - Create Resources Problem
135 - </label>
136 - <div class="strip__attribute">
137 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
138 - <div class="strip__attribute-label">Support Engineer</div>
139 - </div>
140 - </a>
141 - </li>
142 - <li class="strip">
143 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-data-limits" class="strip__link" target="blank">
144 - <label for="" class="strip__label">
145 - <span>1</span>
146 - Data limits
147 - </label>
148 - <div class="strip__attribute">
149 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
150 - <div class="strip__attribute-label">Support Engineer</div>
151 - </div>
152 - </a>
153 - </li>
154 - <li class="strip">
155 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-time-out-error" class="strip__link" target="blank">
156 - <label for="" class="strip__label">
157 - <span>1</span>
158 - Time-out error
159 - </label>
160 - <div class="strip__attribute">
161 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
162 - <div class="strip__attribute-label">Support Engineer</div>
163 - </div>
164 - </a>
165 - </li>
166 - <li class="strip">
167 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-ftp-configuration" class="strip__link" target="blank">
168 - <label for="" class="strip__label">
169 - <span>1</span>
170 - FTP Configuration
171 - </label>
172 - <div class="strip__attribute">
173 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
174 - <div class="strip__attribute-label">Support Engineer</div>
175 - </div>
176 - </a>
177 - </li>
178 - <li class="strip">
179 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-force-http-header-configuration" class="strip__link" target="blank">
180 - <label for="" class="strip__label">
181 - <span>1</span>
182 - Force HTTP Header Configuration
183 - </label>
184 - <div class="strip__attribute">
185 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
186 - <div class="strip__attribute-label">Support Engineer</div>
187 - </div>
188 - </a>
189 - </li>
190 - </ul>
95 + </ul>
191 191   </main>
192 192   </div>
193 193  </div>