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Changes for page Configuration Issues

Last modified by Erik Bakker on 2025/02/25 14:53
From version 2.1
edited by Eva Torken
on 2024/02/06 10:45
Change comment: There is no comment for this version
To version 7.1
edited by Eva Torken
on 2024/02/06 12:05
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -1,10 +1,5 @@
1 1  In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.
2 2  
3 -
4 -* **Total time:** between 20 and 30 minutes
5 -* **Last updated:** March 2022
6 -
7 -
8 8  (% style="border-color:#10137e" %)
9 9  ----
10 10  {{html}}
... ... @@ -12,14 +12,62 @@
12 12   <div class="ez-academy_body">
13 13   <main class="master">
14 14   <ul class="strip-container">
15 - <li class="strip">
16 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-data-loss-during-production-change" class="strip__link">
10 + <li class="strip">
11 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link" target="blank">
17 17   <label for="" class="strip__label">
18 18   <span>1</span>
19 - Data loss during a production change
14 + Timeout occurred on web service call
20 20   </label>
21 21   <div class="strip__attribute">
22 22   <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
18 + <div class="strip__attribute-label">3 minutes</div>
19 + </div>
20 + <div class="strip__attribute">
21 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
22 + <div class="strip__attribute-label">Support Engineer</div>
23 + </div>
24 + </a>
25 + </li>
26 + <li class="strip">
27 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-error-template-match-code-mappings" class="strip__link" target="blank">
28 + <label for="" class="strip__label">
29 + <span>1</span>
30 + Template match issue for missing code mappings
31 + </label>
32 + <div class="strip__attribute">
33 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
34 + <div class="strip__attribute-label">3 minutes</div>
35 + </div>
36 + <div class="strip__attribute">
37 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
38 + <div class="strip__attribute-label">Support Engineer</div>
39 + </div>
40 + </a>
41 + </li>
42 + <li class="strip">
43 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link" target="blank">
44 + <label for="" class="strip__label">
45 + <span>1</span>
46 + Transforming to output via multiple input attributes (data types)
47 + </label>
48 + <div class="strip__attribute">
49 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
50 + <div class="strip__attribute-label">3 minutes</div>
51 + </div>
52 + <div class="strip__attribute">
53 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
54 + <div class="strip__attribute-label">Support Engineer</div>
55 + </div>
56 + </a>
57 + </li>
58 + <li class="strip">
59 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link" target="blank">
60 + <label for="" class="strip__label">
61 + <span>1</span>
62 + Export Mapping - Attachments (Mendix)
63 + </label>
64 + <div class="strip__attribute">
65 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
23 23   <div class="strip__attribute-label">4 minutes</div>
24 24   </div>
25 25   <div class="strip__attribute">
... ... @@ -27,8 +27,184 @@
27 27   <div class="strip__attribute-label">Support Engineer</div>
28 28   </div>
29 29   </a>
30 - </li>
31 - </ul>
73 + </li>
74 + <li class="strip">
75 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-ppk-security-sftp" class="strip__link" target="blank">
76 + <label for="" class="strip__label">
77 + <span>1</span>
78 + PPK Security - SFTP
79 + </label>
80 + <div class="strip__attribute">
81 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
82 + <div class="strip__attribute-label">3 minutes</div>
83 + </div>
84 + <div class="strip__attribute">
85 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
86 + <div class="strip__attribute-label">Support Engineer</div>
87 + </div>
88 + </a>
89 + </li>
90 + <li class="strip">
91 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-incorrect-queue-configuration/" class="strip__link" target="blank">
92 + <label for="" class="strip__label">
93 + <span>1</span>
94 + Incorrect Queue Configuration
95 + </label>
96 + <div class="strip__attribute">
97 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
98 + <div class="strip__attribute-label">3 minutes</div>
99 + </div>
100 + <div class="strip__attribute">
101 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
102 + <div class="strip__attribute-label">Support Engineer</div>
103 + </div>
104 + </a>
105 + </li>
106 + <li class="strip">
107 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-create-resources-problem/" class="strip__link" target="blank">
108 + <label for="" class="strip__label">
109 + <span>1</span>
110 + Create Resources Problem
111 + </label>
112 + <div class="strip__attribute">
113 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
114 + <div class="strip__attribute-label">3 minutes</div>
115 + </div>
116 + <div class="strip__attribute">
117 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
118 + <div class="strip__attribute-label">Support Engineer</div>
119 + </div>
120 + </a>
121 + </li>
122 + <li class="strip">
123 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-data-limits/" class="strip__link" target="blank">
124 + <label for="" class="strip__label">
125 + <span>1</span>
126 + Data limits
127 + </label>
128 + <div class="strip__attribute">
129 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
130 + <div class="strip__attribute-label">3 minutes</div>
131 + </div>
132 + <div class="strip__attribute">
133 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
134 + <div class="strip__attribute-label">Support Engineer</div>
135 + </div>
136 + </a>
137 + </li>
138 + <li class="strip">
139 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-time-out-error/" class="strip__link" target="blank">
140 + <label for="" class="strip__label">
141 + <span>1</span>
142 + Time-out error
143 + </label>
144 + <div class="strip__attribute">
145 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
146 + <div class="strip__attribute-label">3 minutes</div>
147 + </div>
148 + <div class="strip__attribute">
149 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
150 + <div class="strip__attribute-label">Support Engineer</div>
151 + </div>
152 + </a>
153 + </li>
154 + <li class="strip">
155 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-ftp-configuration/" class="strip__link" target="blank">
156 + <label for="" class="strip__label">
157 + <span>1</span>
158 + FTP Configuration
159 + </label>
160 + <div class="strip__attribute">
161 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
162 + <div class="strip__attribute-label">3 minutes</div>
163 + </div>
164 + <div class="strip__attribute">
165 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
166 + <div class="strip__attribute-label">Support Engineer</div>
167 + </div>
168 + </a>
169 + </li>
170 + <li class="strip">
171 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-force-http-header-configuration/" class="strip__link" target="blank">
172 + <label for="" class="strip__label">
173 + <span>1</span>
174 + Force HTTP Header Configuration
175 + </label>
176 + <div class="strip__attribute">
177 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
178 + <div class="strip__attribute-label">3 minutes</div>
179 + </div>
180 + <div class="strip__attribute">
181 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
182 + <div class="strip__attribute-label">Support Engineer</div>
183 + </div>
184 + </a>
185 + </li>
186 + <li class="strip">
187 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-incorrect-property-configuration/" class="strip__link" target="blank">
188 + <label for="" class="strip__label">
189 + <span>1</span>
190 + Incorrect Property Configuration
191 + </label>
192 + <div class="strip__attribute">
193 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
194 + <div class="strip__attribute-label">3 minutes</div>
195 + </div>
196 + <div class="strip__attribute">
197 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
198 + <div class="strip__attribute-label">Support Engineer</div>
199 + </div>
200 + </a>
201 + </li>
202 + <li class="strip">
203 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-invalid-transformation-configuration/" class="strip__link" target="blank">
204 + <label for="" class="strip__label">
205 + <span>1</span>
206 + Invalid Tranformation Configuration
207 + </label>
208 + <div class="strip__attribute">
209 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
210 + <div class="strip__attribute-label">3 minutes</div>
211 + </div>
212 + <div class="strip__attribute">
213 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
214 + <div class="strip__attribute-label">Support Engineer</div>
215 + </div>
216 + </a>
217 + </li>
218 + <li class="strip">
219 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-incorrect-groovy-configuration/" class="strip__link" target="blank">
220 + <label for="" class="strip__label">
221 + <span>1</span>
222 + Incorrect Groovy Configuration
223 + </label>
224 + <div class="strip__attribute">
225 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
226 + <div class="strip__attribute-label">3 minutes</div>
227 + </div>
228 + <div class="strip__attribute">
229 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
230 + <div class="strip__attribute-label">Support Engineer</div>
231 + </div>
232 + </a>
233 + </li>
234 + <li class="strip">
235 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-incorrect-flow-configuration/" class="strip__link" target="blank">
236 + <label for="" class="strip__label">
237 + <span>1</span>
238 + Incorrect Flow Configuration
239 + </label>
240 + <div class="strip__attribute">
241 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
242 + <div class="strip__attribute-label">3 minutes</div>
243 + </div>
244 + <div class="strip__attribute">
245 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
246 + <div class="strip__attribute-label">Support Engineer</div>
247 + </div>
248 + </a>
249 + </li>
250 + </ul>
32 32   </main>
33 33   </div>
34 34  </div>