Skip to Content

Changes for page Configuration Issues

Last modified by Erik Bakker on 2025/02/25 14:53
From version 8.1
edited by Eva Torken
on 2024/02/06 12:09
Change comment: There is no comment for this version
To version 3.1
edited by Eva Torken
on 2024/02/06 10:45
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -1,5 +1,4 @@
1 1  In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.
2 -
3 3  (% style="border-color:#10137e" %)
4 4  ----
5 5  {{html}}
... ... @@ -7,62 +7,14 @@
7 7   <div class="ez-academy_body">
8 8   <main class="master">
9 9   <ul class="strip-container">
10 - <li class="strip">
11 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link" target="blank">
9 + <li class="strip">
10 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-data-loss-during-production-change" class="strip__link">
12 12   <label for="" class="strip__label">
13 13   <span>1</span>
14 - Timeout occurred on web service call
13 + Data loss during a production change
15 15   </label>
16 16   <div class="strip__attribute">
17 17   <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
18 - <div class="strip__attribute-label">3 minutes</div>
19 - </div>
20 - <div class="strip__attribute">
21 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
22 - <div class="strip__attribute-label">Support Engineer</div>
23 - </div>
24 - </a>
25 - </li>
26 - <li class="strip">
27 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-error-template-match-code-mappings" class="strip__link" target="blank">
28 - <label for="" class="strip__label">
29 - <span>1</span>
30 - Template match issue for missing code mappings
31 - </label>
32 - <div class="strip__attribute">
33 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
34 - <div class="strip__attribute-label">3 minutes</div>
35 - </div>
36 - <div class="strip__attribute">
37 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
38 - <div class="strip__attribute-label">Support Engineer</div>
39 - </div>
40 - </a>
41 - </li>
42 - <li class="strip">
43 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link" target="blank">
44 - <label for="" class="strip__label">
45 - <span>1</span>
46 - Transforming to output via multiple input attributes (data types)
47 - </label>
48 - <div class="strip__attribute">
49 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
50 - <div class="strip__attribute-label">3 minutes</div>
51 - </div>
52 - <div class="strip__attribute">
53 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
54 - <div class="strip__attribute-label">Support Engineer</div>
55 - </div>
56 - </a>
57 - </li>
58 - <li class="strip">
59 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link" target="blank">
60 - <label for="" class="strip__label">
61 - <span>1</span>
62 - Export Mapping - Attachments (Mendix)
63 - </label>
64 - <div class="strip__attribute">
65 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
66 66   <div class="strip__attribute-label">4 minutes</div>
67 67   </div>
68 68   <div class="strip__attribute">
... ... @@ -70,184 +70,8 @@
70 70   <div class="strip__attribute-label">Support Engineer</div>
71 71   </div>
72 72   </a>
73 - </li>
74 - <li class="strip">
75 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-ppk-security-sftp" class="strip__link" target="blank">
76 - <label for="" class="strip__label">
77 - <span>1</span>
78 - PPK Security - SFTP
79 - </label>
80 - <div class="strip__attribute">
81 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
82 - <div class="strip__attribute-label">3 minutes</div>
83 - </div>
84 - <div class="strip__attribute">
85 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
86 - <div class="strip__attribute-label">Support Engineer</div>
87 - </div>
88 - </a>
89 - </li>
90 - <li class="strip">
91 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-incorrect-queue-configuration/" class="strip__link" target="blank">
92 - <label for="" class="strip__label">
93 - <span>1</span>
94 - Incorrect Queue Configuration
95 - </label>
96 - <div class="strip__attribute">
97 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
98 - <div class="strip__attribute-label">3 minutes</div>
99 - </div>
100 - <div class="strip__attribute">
101 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
102 - <div class="strip__attribute-label">Support Engineer</div>
103 - </div>
104 - </a>
105 - </li>
106 - <li class="strip">
107 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-create-resources-problem/" class="strip__link" target="blank">
108 - <label for="" class="strip__label">
109 - <span>1</span>
110 - Create Resources Problem
111 - </label>
112 - <div class="strip__attribute">
113 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
114 - <div class="strip__attribute-label">3 minutes</div>
115 - </div>
116 - <div class="strip__attribute">
117 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
118 - <div class="strip__attribute-label">Support Engineer</div>
119 - </div>
120 - </a>
121 - </li>
122 - <li class="strip">
123 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-data-limits/" class="strip__link" target="blank">
124 - <label for="" class="strip__label">
125 - <span>1</span>
126 - Data limits
127 - </label>
128 - <div class="strip__attribute">
129 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
130 - <div class="strip__attribute-label">3 minutes</div>
131 - </div>
132 - <div class="strip__attribute">
133 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
134 - <div class="strip__attribute-label">Support Engineer</div>
135 - </div>
136 - </a>
137 - </li>
138 - <li class="strip">
139 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-time-out-error/" class="strip__link" target="blank">
140 - <label for="" class="strip__label">
141 - <span>1</span>
142 - Time-out error
143 - </label>
144 - <div class="strip__attribute">
145 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
146 - <div class="strip__attribute-label">3 minutes</div>
147 - </div>
148 - <div class="strip__attribute">
149 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
150 - <div class="strip__attribute-label">Support Engineer</div>
151 - </div>
152 - </a>
153 - </li>
154 - <li class="strip">
155 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-ftp-configuration/" class="strip__link" target="blank">
156 - <label for="" class="strip__label">
157 - <span>1</span>
158 - FTP Configuration
159 - </label>
160 - <div class="strip__attribute">
161 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
162 - <div class="strip__attribute-label">3 minutes</div>
163 - </div>
164 - <div class="strip__attribute">
165 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
166 - <div class="strip__attribute-label">Support Engineer</div>
167 - </div>
168 - </a>
169 - </li>
170 - <li class="strip">
171 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-force-http-header-configuration/" class="strip__link" target="blank">
172 - <label for="" class="strip__label">
173 - <span>1</span>
174 - Force HTTP Header Configuration
175 - </label>
176 - <div class="strip__attribute">
177 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
178 - <div class="strip__attribute-label">3 minutes</div>
179 - </div>
180 - <div class="strip__attribute">
181 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
182 - <div class="strip__attribute-label">Support Engineer</div>
183 - </div>
184 - </a>
185 - </li>
186 - <li class="strip">
187 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-incorrect-property-configuration/" class="strip__link" target="blank">
188 - <label for="" class="strip__label">
189 - <span>1</span>
190 - Incorrect Property Configuration
191 - </label>
192 - <div class="strip__attribute">
193 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
194 - <div class="strip__attribute-label">3 minutes</div>
195 - </div>
196 - <div class="strip__attribute">
197 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
198 - <div class="strip__attribute-label">Support Engineer</div>
199 - </div>
200 - </a>
201 - </li>
202 - <li class="strip">
203 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-invalid-transformation-configuration/" class="strip__link" target="blank">
204 - <label for="" class="strip__label">
205 - <span>1</span>
206 - Invalid Tranformation Configuration
207 - </label>
208 - <div class="strip__attribute">
209 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
210 - <div class="strip__attribute-label">3 minutes</div>
211 - </div>
212 - <div class="strip__attribute">
213 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
214 - <div class="strip__attribute-label">Support Engineer</div>
215 - </div>
216 - </a>
217 - </li>
218 - <li class="strip">
219 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-incorrect-groovy-configuration/" class="strip__link" target="blank">
220 - <label for="" class="strip__label">
221 - <span>1</span>
222 - Incorrect Groovy Configuration
223 - </label>
224 - <div class="strip__attribute">
225 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
226 - <div class="strip__attribute-label">3 minutes</div>
227 - </div>
228 - <div class="strip__attribute">
229 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
230 - <div class="strip__attribute-label">Support Engineer</div>
231 - </div>
232 - </a>
233 - </li>
234 - <li class="strip">
235 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-incorrect-flow-configuration/" class="strip__link" target="blank">
236 - <label for="" class="strip__label">
237 - <span>1</span>
238 - Incorrect Flow Configuration
239 - </label>
240 - <div class="strip__attribute">
241 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
242 - <div class="strip__attribute-label">3 minutes</div>
243 - </div>
244 - <div class="strip__attribute">
245 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
246 - <div class="strip__attribute-label">Support Engineer</div>
247 - </div>
248 - </a>
249 - </li>
250 - </ul>
24 + </li>
25 + </ul>
251 251   </main>
252 252   </div>
253 253  </div>