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Version 14.2 by Eva Torken on 2024/02/09 08:04
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Eva Torken 2.1 1 In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.
Eva Torken 4.1 2
Eva Torken 2.1 3 (% style="border-color:#10137e" %)
4 ----
5 {{html}}
6 <div class="ez-academy">
7 <div class="ez-academy_body">
8 <main class="master">
9 <ul class="strip-container">
Eva Torken 13.1 10 <li class="strip">
11 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-flow-configuration" class="strip__link" target="blank">
12 <label for="" class="strip__label">
13 <span>1</span>
14 Incorrect Flow Configuration
15 </label>
16 <div class="strip__attribute">
17 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
18 <div class="strip__attribute-label">Support Engineer</div>
19 </div>
20 </a>
21 </li>
Eva Torken 14.1 22 <li class="strip">
23 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-property-configuration" class="strip__link" target="blank">
24 <label for="" class="strip__label">
25 <span>1</span>
26 Incorrect Property Configuration
27 </label>
28 <div class="strip__attribute">
29 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
30 <div class="strip__attribute-label">Support Engineer</div>
31 </div>
32 </a>
33 </li>
34 <li class="strip">
35 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-invalid-transformation-configuration" class="strip__link" target="blank">
36 <label for="" class="strip__label">
37 <span>1</span>
38 Invalid Tranformation Configuration
39 </label>
40 <div class="strip__attribute">
41 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
42 <div class="strip__attribute-label">Support Engineer</div>
43 </div>
44 </a>
45 </li>
46 <li class="strip">
47 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-groovy-configuration" class="strip__link" target="blank">
48 <label for="" class="strip__label">
49 <span>1</span>
50 Incorrect Groovy Configuration
51 </label>
52 <div class="strip__attribute">
53 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
54 <div class="strip__attribute-label">Support Engineer</div>
55 </div>
56 </a>
57 </li>
Eva Torken 13.1 58 <li class="strip">
Eva Torken 8.1 59 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link" target="blank">
Eva Torken 2.1 60 <label for="" class="strip__label">
61 <span>1</span>
Eva Torken 4.1 62 Timeout occurred on web service call
Eva Torken 2.1 63 </label>
64 <div class="strip__attribute">
Eva Torken 4.1 65 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
66 <div class="strip__attribute-label">Support Engineer</div>
67 </div>
68 </a>
69 </li>
70 <li class="strip">
Eva Torken 9.1 71 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-error-template-match-code-mappings" class="strip__link" target="blank">
Eva Torken 4.1 72 <label for="" class="strip__label">
73 <span>1</span>
74 Template match issue for missing code mappings
75 </label>
76 <div class="strip__attribute">
77 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
78 <div class="strip__attribute-label">Support Engineer</div>
79 </div>
80 </a>
81 </li>
82 <li class="strip">
Eva Torken 9.1 83 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link" target="blank">
Eva Torken 4.1 84 <label for="" class="strip__label">
85 <span>1</span>
86 Transforming to output via multiple input attributes (data types)
87 </label>
88 <div class="strip__attribute">
89 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
90 <div class="strip__attribute-label">Support Engineer</div>
91 </div>
92 </a>
93 </li>
94 <li class="strip">
Eva Torken 9.1 95 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link" target="blank">
Eva Torken 4.1 96 <label for="" class="strip__label">
97 <span>1</span>
98 Export Mapping - Attachments (Mendix)
99 </label>
100 <div class="strip__attribute">
Eva Torken 2.1 101 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
102 <div class="strip__attribute-label">Support Engineer</div>
103 </div>
104 </a>
Eva Torken 4.1 105 </li>
106 <li class="strip">
Eva Torken 9.1 107 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-ppk-security-sftp" class="strip__link" target="blank">
Eva Torken 4.1 108 <label for="" class="strip__label">
109 <span>1</span>
110 PPK Security - SFTP
111 </label>
112 <div class="strip__attribute">
113 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
114 <div class="strip__attribute-label">Support Engineer</div>
115 </div>
116 </a>
117 </li>
Eva Torken 6.1 118 <li class="strip">
Eva Torken 10.1 119 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-incorrect-queue-configuration" class="strip__link" target="blank">
Eva Torken 6.1 120 <label for="" class="strip__label">
121 <span>1</span>
122 Incorrect Queue Configuration
123 </label>
124 <div class="strip__attribute">
125 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
126 <div class="strip__attribute-label">Support Engineer</div>
127 </div>
128 </a>
129 </li>
130 <li class="strip">
Eva Torken 10.1 131 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-create-resources-problem" class="strip__link" target="blank">
Eva Torken 6.1 132 <label for="" class="strip__label">
133 <span>1</span>
134 Create Resources Problem
135 </label>
136 <div class="strip__attribute">
137 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
138 <div class="strip__attribute-label">Support Engineer</div>
139 </div>
140 </a>
141 </li>
142 <li class="strip">
Eva Torken 10.1 143 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-data-limits" class="strip__link" target="blank">
Eva Torken 6.1 144 <label for="" class="strip__label">
145 <span>1</span>
146 Data limits
147 </label>
148 <div class="strip__attribute">
149 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
150 <div class="strip__attribute-label">Support Engineer</div>
151 </div>
152 </a>
153 </li>
154 <li class="strip">
Eva Torken 10.1 155 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-time-out-error" class="strip__link" target="blank">
Eva Torken 6.1 156 <label for="" class="strip__label">
157 <span>1</span>
158 Time-out error
159 </label>
160 <div class="strip__attribute">
161 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
162 <div class="strip__attribute-label">Support Engineer</div>
163 </div>
164 </a>
165 </li>
166 <li class="strip">
Eva Torken 10.1 167 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-ftp-configuration" class="strip__link" target="blank">
Eva Torken 6.1 168 <label for="" class="strip__label">
169 <span>1</span>
170 FTP Configuration
171 </label>
172 <div class="strip__attribute">
173 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
174 <div class="strip__attribute-label">Support Engineer</div>
175 </div>
176 </a>
177 </li>
178 <li class="strip">
Eva Torken 10.1 179 <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/Configuration%20Issues/rca-knowledgebase-force-http-header-configuration" class="strip__link" target="blank">
Eva Torken 6.1 180 <label for="" class="strip__label">
181 <span>1</span>
182 Force HTTP Header Configuration
183 </label>
184 <div class="strip__attribute">
185 <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
186 <div class="strip__attribute-label">Support Engineer</div>
187 </div>
188 </a>
189 </li>
190 </ul>
Eva Torken 2.1 191 </main>
192 </div>
193 </div>
194 {{/html}}