Last modified by Carlijn Kokkeler on 2024/09/17 15:13

From version 9.1
edited by Tudor Neacsu
on 2024/06/21 09:00
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edited by Erik Bakker
on 2024/06/21 14:53
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1 1  {{container}}{{container layoutStyle="columns"}}(((
2 -In this microlearning, we will give insights into what is an exit code, the main exit codes returned by a container when it stops and how can that help a Support Engineer to conduct an RCA.
2 +In this document, we will use the information from the actual root cause analysis to make a generic view that can be used if you run into the same or a similar problem in the future. The focus will be on providing insights into what is an exit code, the main exit codes returned by a container when it stops and how can that help you to resolve your problem.
3 3  
4 4  Should you have any questions, please get in touch with [[academy@emagiz.com>>mailto:academy@emagiz.com]].
5 5  
6 6  == 1. Key concepts ==
7 7  
8 +In a previous [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.Runtime Overview||target="blank"]] we explained that a container can have multiple statuses. Among these, there is the status Exit which is returned by the container uppon stopping and comes together with a code. The exit code usually points out the reason why the container stopped. In the section below we describe the most common exit codes that you can encounter in eMagiz.
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10 +[[image:Main.Images.RCA-Knowledgebase.WebHome@rca-knowledgebase-runtime-overview-exit-codes.png]]
11 +
9 9  == 2. Exit code values ==
10 10  
11 -* Exited with code **0**: The application inside the container completed its work successfully without any errors.
14 +* Exited with code **0**
15 +** The application inside the container completed its work successfully without any errors.
12 12  
13 -* Exited with code **1**: There was a general error in the application, which could be due to a variety of reasons like incorrect arguments or a failed dependency.
17 +* Exited with code **1**
18 +** There was a general error in the application, which could be due to a variety of reasons like incorrect arguments or a failed dependency.
19 +** For example when you are missing a property value.
14 14  
15 -* Exited with code **125**: The docker run command was not executed successfully
21 +* Exited with code **125**
22 +** The docker run command was not executed successfully.
23 +** This usually occurs when eMagiz fails to execute a certain command on that container, e.g. Start, Stop.
16 16  
17 -* Exited with code **126**: The command inside the container was found but cannot be executed. This can be due to permission issues or if the command is not executable.
25 +* Exited with code **126**
26 +** The command inside the container was found but cannot be executed. This can be due to permission issues or if the command is not executable.
27 +** For example, when eMagiz is running on premises and the permissions are incorrectly configured.
18 18  
19 -* Exited with code **127**: The command was not found. This usually happens if a script is missing or the path is not set correctly.
29 +* Exited with code **127**
30 +** The command was not found. This usually happens if a script is missing or the path is not set correctly.
20 20  
21 -* Exited with code **137**: The container was forcefully stopped. This happens when the container exceeds its memory resource limit (OOM)
32 +* Exited with code **137**
33 +** The container was forcefully stopped
34 +** This happens when the container exceeds its memory resource limit (OOM).
22 22  
23 -* Exited with code **139**: The application inside the container crashed due to a segmentation fault, which is usually caused by accessing memory that the process does not have permission to access.
36 +* Exited with code **139**
37 +** The application inside the container crashed due to a segmentation fault, which is usually caused by accessing memory that the process does not have permission to access.
24 24  
25 -* Exited with code **255**: Container exited, returning an exit code outside the acceptable range, meaning the cause of the error is not known
39 +* Exited with code **143**
40 +** The container stopped gracefully terminated after receiving the operating system's SIGTERM signal, which instructs the container to do so.
41 +** For example, when you command the container to stop via Deploy Architecture or when eMagiz stops the container, e.g. Stop Machine deployment step.
42 +
43 +* Exited with code **255**
44 +** Container exited, returning an exit code outside the acceptable range, meaning the cause of the error is not known.
26 26  
27 27  
28 28  == 5. Suggested Additional Readings ==
29 -For more information on resetting a H2 Database, please check out the following microlearning:
30 -* [[Reset H2 Database>>doc:Main.eMagiz Academy.Microlearnings.Intermediate Level.eMagiz Runtime Management.intermediate-runtime-management-reset-h2.WebHome||target="blank"]]
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33 33  )))((({{toc/}}))){{/container}}{{/container}}