Changes for page Business Case

Last modified by Erik Bakker on 2023/01/24 14:58

From version 32.1
edited by Erik Bakker
on 2022/11/21 10:19
Change comment: There is no comment for this version
To version 33.1
edited by Erik Bakker
on 2022/11/21 10:20
Change comment: There is no comment for this version

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13 13  To kickstart your yourney into the eMagiz platform we have selected a set of exercises linked to the Crash Course Platform course that will guide you through the platform in building and validating your first integration. To start things off we will introduce the business case in this exercise that will be used to model out the correct solution in eMagiz.
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15 +=== 2.1 Business Case ===
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17 +Transport INC is your typical medium sized logistics provider that is fighting to stay ahead of the competition. To keep profits up they are required to boost sales or reduce costs. While Transport INC is not a very big player, it does have a very loyal customer base. However, it is exactly this customer base that is chewing up the operational budget as many of the orders are still placed by phone. To reduce their costs, Transport INC sees an opportunity to integrate with their customer base and remove the costly and error prone phone orders.
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19 +To reduce their operational costs Transport INC can choose to implement a standard integration layer. Which requires their customers to do a lot of implementation themselves. Besides it also forces customers to provide orders in a predefined format which means they possibly have to perform a transformation as well. A second option is to hire an integrator that will build a custom integration fitting exactly to the current needs of Transport INC. This option seems just right, however it is very costly and scales poorly to the future, because any adaptions to the process of Transport INC will require new investments. That is why Transport INC choose for the third option, eMagiz. eMagiz provides business engineers with the tools to build integrations that are scalable and easy to manage.
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21 +After choosing for eMagiz, Transport INC started with taking up their requirements they have for their process. The process they currently have is that Customers can call with the service desk of Transport INC to place an order. The service desk will then input the order in their transport management system in which a planner can plan the order. After it has been planned, the customer is notified by phone that the order is planned.
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23 +For this basic case, we want to make sure that the first part of this process is implemented in eMagiz correctly. With the first part, we mean automatically store orders from customers to the Transport Management System (TMS) of Transport INC. The following information about this process is given:
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25 +“The first customer that Transport INC would like to integrate is CAPE. CAPE is one of their biggest customers and sends an average of 10-20 orders per day. CAPE is a company that sells their products on the local markets. So it only requires local milk runs. This means that their orders can be processed until 12:00 each day.
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27 +The orders are sent real time which requires that eMagiz constantly checks if new orders have been provided. Each order will be provided separately so no batch processes are required. Since CAPE sends out an average of 10-20 orders per day the service manager of Transport INC has also determined that he would like to receive a notification when no orders have been provided over the last day at 12:00. Their orders are delivered in the form of XML messages. These orders can be put in a local folder. Using the eMagiz platform these orders are picked up and sent to Transport INC where they are sent to their back office transport management system.“
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15 15  == 3. Solution ==
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17 17  * eMagiz allows business and IT people to work jointly to create integrations