Changes for page Customize Queue Alerting

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1		-Customize Queue Alerting
	1	+Dynamic Alerting

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1		-XWiki.dfirdausy
	1	+XWiki.ebakker

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1	1	{{container}}{{container layoutStyle="columns"}}(((
2		-In this microlearning, we will focus on how you can customize your queue alerts by configuring the trigger conditions and thresholds, which raise an alert and notify people when those points are passed. Should you want to learn more about the standard alerting that eMagiz offers, please check out this [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]].
	2	+In this microlearning, we will focus on how you can configure your own dynamic alerting by setting up triggers on events and notifiying people on it. Should you want to learn more on the standard alerting that eMagiz offers please check out this [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]].
3	3
4	4	Should you have any questions, please contact [[academy@emagiz.com>>mailto:academy@emagiz.com]].
5	5
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9	9
10	10	== 2. Key concepts ==
11	11
12		-This microlearning focuses on customizing the queue alerts for each environment in your model. By customizing: we mean further configuring the trigger conditions and thresholds of your queues beyond the general default settings provided by eMagiz.
	12	+This microlearning centers configuring dynamic alerting based on triggers you can define as a user.
	13	+With defining, we mean: Specifying based on what trigger an alert needs to be raised
13	13
14	14	* There are five trigger options
15	15	** Error message
...	...	@@ -17,14 +17,14 @@
17	17	** Queue consumers
18	18	** Messages in queue
19	19	** Queue throughput
20		-* On the trigger level, the recipients are defined
21		-* On the trigger level, the congestion control is defined
	21	+* On trigger level the recipients are defined
	22	+* On trigger level the congestion control is defined
22	22
23	23	== 3. Dynamic Alerting ==
24	24
25		-To enhance the observability of your integration landscape while running in the 3rd generation runtime architecture, we have added a new feature to our Manage phase called "Dynamic Alerts." You can access this functionality via the "Alerting" menu in Manage. Then, with the help of the "Trigger" overview, you can view all triggers in your environment. On the top of the list, you will see all [["static" alerts>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]] as defined by eMagiz below that you will see all "dynamic" alerts that you and your fellow team members (with sufficient rights) can view, edit and delete.
	26	+To enhance the observability of your integration landscape while running in the 3rd generation runtime architecture, we have added a new feature to our Manage phase called "Dynamic Alerts." You can access this functionality via the "Alerting" menu in Manage. Then, with the help of the "Trigger" overview, you can view all triggers on your environment. On the top of the list you will see all [["static" alerts>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]] as defined by eMagiz. Below that you will see all "dynamic" alerts that you and your fellow teammembers (with sufficient rights) can view, edit and delete.
26	26
27		-We offer alerting on seven types.
	28	+We offer alerting on five types.
28	28
29	29	* Error message
30	30	* Log message
...	...	@@ -31,134 +31,124 @@
31	31	* Queue consumers
32	32	* Messages in queue
33	33	* Queue throughput
34		-* Messages added to topic
35		-* Topic consumer messages behind
36	36
37	37	[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-trigger-options.png]]
38	38
39		-First, we will discuss the configuration of each trigger type. Subsequently, we will discuss defining which recipients will be notified and how to alter the default congestion control settings (as this is the same for each trigger type).
	38	+At first we will discuss the configuration of each trigger type. Subsequently we will discuss how to define which recipients will be notified and how to alter the default congestion control settings (as this is the same for each trigger type).
40	40
41	41	=== 3.1 Error message ===
42	42
43		-On top of the "static" alert that is autogenerated by eMagiz on Error messages, you can add additional "dynamic" alerts that only trigger when an error message is raised for which a specific header contains a particular value. This is most likely relevant when a specific error message with certain characteristics (i.e., a particular header value) needs to be sent to a different set of recipients.
	42	+On top of the "static" alert that is autogenerated by eMagiz on Error messages you can add additional "dynamic" alerts that only trigger when an error message is raised for which a specific header contains a specific value. This is most likely relevant when certain error message with certain characteristics (i.e. a certain header value) need to be sent to a different set of recipients.
44	44
45		-To define the trigger, fill in the header's name and the expected value. On top of that, you can fill in a description that will be added to the alert received via email. Once this is filled in, the configuration could look as follows.
	44	+To define the trigger simply fill in the name of the header and the expected value. On top of that you can fill in a description that will be added to the alert that is received via eMail. Once this is filled in the configuration could look as follows.
46	46
47	47	[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-error-message-configuration.png]]
48	48
49	49	=== 3.2 Log message ===
50	50
51		-On top of the "static" alert that is autogenerated by eMagiz on Log messages, you can add additional "dynamic" alerts that only trigger when a log message contains a specific phrase. This is likely when you log something on which you want to alert when it happens.
	50	+On top of the "static" alert that is autogenerated by eMagiz on Log messages you can add additional "dynamic" alerts that only trigger when a log message contains a specific phrase. This is most likely when you log something on which you want to alert when it happens.
52	52
53		-To define the trigger, fill in the phrase you want to check. On top of that, you can fill in a description that will be added to the alert received via email. Once this is filled in, the configuration could look as follows.
	52	+To define the trigger simply fill in the phrase on which you want to check. On top of that you can fill in a description that will be added to the alert that is received via eMail. Once this is filled in the configuration could look as follows.
54	54
55	55	[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-log-message-configuration.png]]
56	56
57	57	=== 3.3 Queue consumers ===
58	58
59		-On top of the "static" alert that is autogenerated by eMagiz on Queue consumers, you can add additional "dynamic" alerts that only trigger when the number of consumers on a (specific) set of queues is below a certain threshold.
	58	+On top of the "static" alert that is autogenerated by eMagiz on Queue consumers you can add additional "dynamic" alerts that only trigger when the number of consumers on a (specific) set of queues is below a certain threshold.
60	60
61		-To define the trigger, determine the threshold you want to check (i.e., 2). Subsequently, specify whether on which queues (or all queues) you want eMagiz to check for this condition. No further action is needed if you want to check on all queues.
	60	+To define the trigger first define the threshold on which you want to check (i.e. 2). Subsequently define whether on which queues (or all queues) you want eMagiz to check for this condition. If you want to check on all queues no further action is needed.
62	62
63	63	[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-all-queues.png]]
64	64
65		-You can uncheck the checkbox if you want to check on a specific (set of) queue(s). As a result, the "Add" and "Remove" buttons are displayed by eMagiz, through which you can add and remove queues to the trigger.
	64	+If you want to check on a specific (set of) queue(s) you can uncheck the checkbox. As a result an "Add" and a "Remove" button are displayed by eMagiz through which you can add and remove queues to the trigger.
66	66
67	67	[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-specific-queues.png]]
68	68
69		-When you press the "Add" button, a new pop-up will appear through which you can select the queues for which you want the trigger to be activated. In this pop-up, you can choose one (or more) queues and press the "Select" button to add them to the trigger.
	68	+When you press the "Add" button a new pop-up will appear through which you can select the queues for which you want the trigger to be activated. In this pop-up you can select one (or more) queues and press the "Select" button to add them to the trigger.
70	70
71	71	[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-queue-selection.png]]
72	72
73		-{{info}}Note that when you want to select multiple queues at once, you cannot press "Enter" to Save your selection. In this case, you need to press the "Select" button to save your choice.{{/info}}
	72	+{{info}}Note, that when you want to select multiple queues at once you cannot press "Enter" to Save your selection. In this case you really need to press the "Select" button to save your selection.{{/info}}
74	74
75		-Once you have selected the queue(s) and pressed "Select," eMagiz will close the pop-up and add the queues to the trigger.
	74	+Once you have selected the queue(s) and pressed "Select" eMagiz will close the pop-up and add the queues to the trigger.
76	76
77	77	[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-queue-selection-result.png]]
78	78
79	79	=== 3.4 Messages in queue ===
80	80
81		-On top of the "static" alert that is autogenerated by eMagiz on Messages in a queue, you can add additional "dynamic" alerts that only trigger when a queue holds more than X messages. Logically, the X can be determined by the user. Subsequently, define whether on which queues (or all queues) you want eMagiz to check for this condition. No further action is needed if you want to check on all queues.
	80	+On top of the "static" alert that is autogenerated by eMagiz on Messages in queue you can add additional "dynamic" alerts that only trigger when a queue holds more than X number of messages. Logically, the X can be determined by the user. Subsequently define whether on which queues (or all queues) you want eMagiz to check for this condition. If you want to check on all queues no further action is needed.
82	82
83	83	[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-messages-in-queue-all-queues.png]]
84	84
85		-You can uncheck the checkbox if you want to check on a specific (set of) queue(s). As a result, the "Add" and "Remove" buttons are displayed by eMagiz, through which you can add and remove queues to the trigger.
	84	+If you want to check on a specific (set of) queue(s) you can uncheck the checkbox. As a result an "Add" and a "Remove" button are displayed by eMagiz through which you can add and remove queues to the trigger.
86	86
87		-{{info}}This process of adding and removing specific queues works identically, as explained in the section on Queue consumers.[[Queue consumers.>>||anchor="H3.3Queueconsumers"]]{{/info}}
	86	+[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-messages-in-queue-specific-queues.png]]
88	88
89		-Once you have selected the queue(s) and pressed "Select," eMagiz will close the pop-up and add the queues to the trigger.
	88	+When you press the "Add" button a new pop-up will appear through which you can select the queues for which you want the trigger to be activated. In this pop-up you can select one (or more) queues and press the "Select" button to add them to the trigger.
90	90
	90	+[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-queue-selection.png]]
	91	+
	92	+{{info}}Note, that when you want to select multiple queues at once you cannot press "Enter" to Save your selection. In this case you really need to press the "Select" button to save your selection.{{/info}}
	93	+
	94	+Once you have selected the queue(s) and pressed "Select" eMagiz will close the pop-up and add the queues to the trigger.
	95	+
91	91	[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-messages-in-queue-queue-selection-result.png]]
92	92
93	93	=== 3.5 Queue througput ===
94	94
95		-For this category you can add additional "dynamic" alerts that only trigger when the throughput on one or more queues is more or less than X messages per Y minutes. Subsequently, define whether on which queues (or all queues) you want eMagiz to check for this condition. No further action is needed if you want to check on all queues.
	100	+On top of the "static" alert that is autogenerated by eMagiz on Error messages you can add additional "dynamic" alerts that only trigger when the througput on one or more queues is more or less than X messages per Y minutes. Subsequently define whether on which queues (or all queues) you want eMagiz to check for this condition. If you want to check on all queues no further action is needed.
96	96
97	97	[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-throughput-all-queues.png]]
98	98
99		-You can uncheck the checkbox if you want to check on a specific (set of) queue(s). As a result, the "Add" and "Remove" buttons are displayed by eMagiz, through which you can add and remove queues to the trigger.
	104	+If you want to check on a specific (set of) queue(s) you can uncheck the checkbox. As a result an "Add" and a "Remove" button are displayed by eMagiz through which you can add and remove queues to the trigger.
100	100
101		-{{info}}This process of adding and removing specific queues works identically, as explained in the section on Queue consumers.[[Queue consumers.>>||anchor="H3.3Queueconsumers"]]{{/info}}
	106	+[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-throughput-specific-queues.png]]
102	102
103		-For this trigger, additional criteria can be configured that allow you to define when eMagiz needs to validate this configuration (i.e., Occurence). With the help of this configuration option, you can specify when the trigger needs to be evaluated. An example could be only on Monday between 04:00 AM and 05:00 AM.
	108	+When you press the "Add" button a new pop-up will appear through which you can select the queues for which you want the trigger to be activated. In this pop-up you can select one (or more) queues and press the "Select" button to add them to the trigger.
104	104
105		-[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-throughput-occurence-config.png]]
	110	+[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-queue-selection.png]]
106	106
107		-=== 3.6 Messages added to topic ===
	112	+{{info}}Note, that when you want to select multiple queues at once you cannot press "Enter" to Save your selection. In this case you really need to press the "Select" button to save your selection.{{/info}}
108	108
109		-For this category, you can add additional "dynamic" alerts. These alerts only trigger when the messages added to one or more topic is less than X messages per Y minutes. On top of the number of messages (X) and the timeframe (Y), you can define whether to validate this on a specific topic or all topics. Note that the default configuration is that the alert applies to all topics.
	114	+Once you have selected the queue(s) and pressed "Select" eMagiz will close the pop-up and add the queues to the trigger.
110	110
111		-[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-messages-added-to-topic-all-topics.png]]
	116	+[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-throughput-queue-selection-result.png]]
112	112
113		-You can uncheck the checkbox to check on a specific (set of) topic(s). As a result, the "Add" and "Remove" buttons are displayed by eMagiz, through which you can add and remove topics to the trigger.
	118	+For this trigger an additional criteria can be configured that allows you to define when eMagiz needs to validate this configuration (i.e. Occurence). With the help of this configuration option you can specify when the trigger needs to be evaluated. An example could be only on Monday between 04:00 AM and 05:00 AM.
114	114
115		-{{info}}This process of adding and removing specific topics works identically, as explained in the section on Queue consumers.[[Queue consumers.>>||anchor="H3.3Queueconsumers"]]{{/info}}
	120	+[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-throughput-occurence-config.png]]
116	116
117		-For this trigger, additional criteria can be configured that allow you to define when eMagiz needs to validate this configuration (i.e., Occurence). With the help of this configuration option, you can specify when the trigger needs to be evaluated. An example could be only on Monday between 04:00 AM and 05:00 AM.
	122	+=== 3.6 Recipient(s) configuration ===
118	118
119		-=== 3.7 Topic consumer lag ===
	124	+When you switch from the "Trigger" to the "Output" tab you can select your recipients. In this overview you can select both eMagiz users as well as external recipients.
120	120
121		-For this category, you can add additional "dynamic" alerts. These alerts only trigger when one (or more) consumer groups lag by X messages on one (or more) topic(s). Note that the default configuration is that you, as a user, need to specify for which topic(s) the alert applies, as consumers' behavior can vary widely.
122		-
123		-{{info}}This process of adding and removing specific topics works identically, as explained in the section on Queue consumers.[[Queue consumers.>>||anchor="H3.3Queueconsumers"]]{{/info}}
124		-
125		-Once filled in, the solution should look similar as follows.
126		-
127		-[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-topic-consumer-lag-selected-topics.png]]
128		-
129		-=== 3.8 Recipient(s) configuration ===
130		-
131		-You can select your recipients when you switch from the "Trigger" to the "Output" tab. In this overview, you can choose both eMagiz users and external recipients.
132		-
133	133	[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-recipient-config.png]]
134	134
135		-{{info}}Note that when you define multiple external recipients, you need to separate each email address with a comma to make it work.{{/info}}
	128	+{{info}}Note that when you define multiple external recipients you need to seperate each emailadress with a comma to make it work.{{/info}}
136	136
137		-=== 3.9 Congestion control configuration ===
	130	+=== 3.7 Congestion control configuration ===
138	138
139		-In the same "Output" tab, you can also define the congestion control configuration. The default configuration is that congestion control will be activated once more than ten alerts are triggered in the last ten minutes. So should you want to reduce this number, you can do so here.
	132	+In the same "Output" tab you can also define the congestion control configuration. The default configuration is that congestion control is activated and will be activated once more than ten alerts are triggered in the last ten minutes. Should you want to reduce this number you can do so here.
140	140
141	141	[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-congestion-control-config.png]]
142	142
143		-{{warning}}Note that we advise only reducing the number under the congestion control if the ten default is too high. We do **not** advise deactivating the congestion control as this can cause an explosion in the number of received notifications.{{/warning}}
	136	+{{warning}}Note, that we advise to only reduce the number under the congestion control if the default of ten is too high. We do **not** advise to deactivate the congestion control as this can cause an explosion in the number of received notifications.{{/warning}}
144	144
145	145	== 4. Key takeaways ==
146	146
147		-* There are seven trigger options
	140	+* There are five trigger options
148	148	** Error message
149	149	** Log message
150	150	** Queue consumers
151	151	** Messages in queue
152	152	** Queue throughput
153		-** Messages added to topic
154		-** Topic consumer messages behind
155		-* On the trigger level, the recipients are defined
156		-* On the trigger level, the congestion control is defined
	146	+* On trigger level the recipients are defined
	147	+* On trigger level the congestion control is defined
157	157	* Default configuration of the congestion control is sufficient in most cases
158		-* When entering multiple external recipients, ensure each email address is separated with a comma
	149	+* When entering multiple external recipients ensure each email address is seperated with a comma
159	159
160	160	== 5. Suggested Additional Readings ==
161	161
162		-If you are interested in this topic and want more information, please read the help text provided by eMagiz.
	153	+If you are interested in this topic and want more information on it please read the help text provided by eMagiz.
163	163
164	164	)))((({{toc/}}))){{/container}}{{/container}}