Error Handling concerning GDPR

Last modified by Erik Bakker on 2024/09/03 09:16

In this microlearning, we’ll explore how to handle errors within eMagiz while ensuring compliance with GDPR, the European privacy regulation. We'll discuss the importance of safeguarding personal data, the security measures eMagiz has in place, and best practices for protecting sensitive information in error logs and notifications. By understanding these practices, you can help maintain data privacy and security in your use of the platform.

Should you have any questions, don't hesitate to get in touch with academy@emagiz.com.

1. Prerequisites

  • Advanced knowledge of the eMagiz platform

2. Key concepts

This microlearning centers around error handling concerning GDPR
With GDPR, we mean The law on General Data Protection Regulation.

  • The GDPR is a European privacy regulation. It ensures the careful processing of personal data by businesses and organizations.
  • eMagiz has various security measures in place to keep your data safe
  • You also have a responsibility as a user how you use the data of the customer

3. Error Handling regarding GDPR

In eMagiz, all errors are raised when a process fails, and you want to have some form of logging end up in the Manage phase of eMagiz. The Manage phase of eMagiz is primarily accessible to support employees, employees working on the project, and in some cases, even more, people have at least view rights. You can imagine that when many people have access to potentially sensitive data, you should consider countermeasures. This way, you can reduce the chances of sensitive data ending up in the wrong hands. Some of the potential countermeasures are available within the platform. Some of them are procedural in nature. In this microlearning, we will learn what you can do to keep your data safe within eMagiz.

In eMagiz, we value the security of your data. A detailed overview of how your data is secured within the platform and when data is exchanged can be found in our Security Guide. One of the additional measures you could take on our data models is to indicate whether the information stored in those attributes is confidential. More information on how that works exactly can be found in this microlearning.

Building on that, we have a store component available in the store with which you can replace the values in these attributes (in case the original payload is XML) with ***. The error message is still shown for an RCA to be performed, but the sensitive data is not accessible to the user.

advanced-understanding-error-handling-in-emagiz--store-component-gdpr-error-handling.png

In terms of process, you should know which data is sensitive in terms of GDPR and not store that information in external tools such as Postman and SOAP UI. Furthermore, it would be best to consider how you want to shape the notifications to prevent sensitive information from being willingly distributed to the eMail boxes of recipients.

4. Key takeaways

  • The GDPR is a European privacy regulation. It ensures the careful processing of personal data by businesses and organizations.
  • eMagiz has various security measures in place to keep your data safe
  • You also have a responsibility as a user how you use the data of the customer

5. Suggested Additional Readings