Setting up notifications

Last modified by Eva Torken on 2023/08/24 14:34

Please note that this microlearning is for the new monitoring stack only.

In this microlearning, we will focus on how you can set up your notification setting to ensure the proper people will receive notifications in case a static alert is triggered. Correctly setting your notifications ensures that the right people are notified in case something goes wrong. Therefore they can take direct action if needed.

Should you have any questions, please contact academy@emagiz.com.

1. Prerequisites

  • Basic knowledge of the eMagiz platform

2. Key concepts

This microlearning centers around setting up notifications.
With notifications, we mean Emails that notify specific persons when a particular alert is triggered.

  • Both eMagiz users as external actors can receive alerts
  • Anyone on the list will receive all notifications based on alerts raised by a static trigger
  • On default, the model owner is the sole recipient of the notifications generated by eMagiz

3. Setting up Notifications

In a previous microlearning, we discussed the general principle of static alerts in the Manage phase of eMagiz. In this microlearning, we will focus on how you can set up your notification setting to ensure the proper people will receive notifications in case such a static alert is triggered. Properly setting your notifications ensures that the right people are notified in case something goes wrong. Therefore they can take direct action if needed.

  • Both eMagiz users as external actors can receive alerts
  • Anyone on the list will receive all notifications based on alerts raised by a static trigger
  • On default, the model owner is the sole recipient of the notifications generated by eMagiz

To configure the notification settings, we navigate to Manage -> Alerting. Here we have a menu item called Notification settings.

intermediate-alerting-linking-setting-up-notifications--menu-item-gen3.png

When selecting this menu item, you will see an overview of all notification recipients. Note that eMagiz will automatically select the model owner as the sole recipient of the notifications.

intermediate-alerting-linking-setting-up-notifications--notification-recipients-overview.png

You can add a recipient by pressing the "Select Recipient" button. Here you can select any user that is part of your company or has access to the model in question. In the pop-up, you can search based on name to select one or more recipients to be added to the notification recipients.

intermediate-alerting-linking-setting-up-notifications--notification-recipients-new.png

On top of that, you can fill in external recipients with the help of a comma separated list to receive notifications when one of the static alerts is triggered.

intermediate-alerting-linking-setting-up-notifications--external-notification-recipients-new.png

To save your settings, please press the "Save" button

4. Key takeaways

  • Both eMagiz users as external actors can receive alerts
  • Anyone on the list will receive all notifications based on alerts raised by a static trigger
  • On default, the model owner is the sole recipient of the notifications generated by eMagiz

5. Suggested Additional Readings

If you are interested in this topic and want more information, please read the help text provided by eMagiz.